-
February 2024 by Deborah Boudreau
Cashiers always friendly and greet everyone as they come. The pharmacy is very busy but friendly and apologize when this are backed up.
-
February 2024 by David White
The pharmacy at Rote Aid Smokey Point is by far the most dysfunctional pharmacy ever. They can't keep track of Rx refused for Dr's update and when the doctor gives the update, the pharmacies internal controls do not elevate said prescription to be filled requiring repeated calls and encouragement to read their computer inputs, doctors updates and fill the Rx. Bur not here, this outfit is so backasswards as to be laughable, it it was happening to somebody else but sucks royally when it affects you. Take your RX anywhere else, or be extremely disappointed.
-
February 2024 by Richard Fuller
This should be your last resort! It's not a well staffed store. Some staff is amazing then next time it is horrible. One time I tried to ask a pharmacy person for help with some over-the-counter medicine and they seemed so unwilling to help.
-
February 2024 by James Penn
After being referred to Rite Aid by Costcobecause they could not fill my prescription. I waited 45 minutes and the pharmacists said they could not get thru to Costco on the phone I told them I could call them and get thru right away to the pharmacist in which I did! Costco said they had not received any calls regarding a prescription transfer from Rite aid and I could not believe why they were straight up lying to me and telling me they tried several times?? At which point they said it was an over the counter medicine and they brought it out to me to purchase at the front counter! I refused and walked out!! If I needed heart medicine I'd be dead right now BEWARE DON'T USE RITE AID THEY ARE RUDE AND HOBITUAL LIARS!
-
January 2024 by Haley White
They’re closed from 1:30-2 for lunch, however, their lunches are longer than 30 minutes. I pulled in at 1:26 and they were already on lunch, waited until 2:04 and they had just gotten back.
-
November 2023 by jaratrawee kaewmali
I was calling too many time about my medication and I not understand I say nice to them like please can u say the conversations again .then they was hang up on me 3 time .?? what was wrong with if I not understand and just want them to repeat the conversation with me again .that so rude .I'm so disappointed. I just need help because I'm out of my medication .how I can figure out and get it ASAP.
-
November 2023 by Nicki Thompson
Pharmacy very helpful, they know a lot about different insurances and Good RX as well. She saved me money:)
-
October 2023 by Skooma Fish
I live next to this Rite Aid, and I hated it for the first 4 months.. lately tho, it's been cleaner, shelves and drinks are stocked up, pharmacy is bangin out orders, and best of all is the evening/night cashiers; they have been very friendly (and usually funny), and it has kept me coming back whenever I need something.boom i did that in one sentence.. mostly.
-
October 2023 by Brian Kramer
Lynn the Pharmacist tonight on Sundays at Smokey Point Rite Aid has always given me outstanding service as well as her pharmacy associate working directly with her tonight. Lynn immediately identified a bug in your new upgraded software the dropped users second insurance requiring to be billed as well. She took care of the issue for me and fixed the bug with my wife's prescriptions and costs involved and thus I was able to obtain the prescriptions at the corrected the price for the drugs.
-
October 2023 by Chelsey Farwell
So I called, I am desperate btw just to fill a script for my 4 sick kiddos mind you. Only pharmacy open I tell her what the doctor prescribed she asked for the components. I tell her she then tells me they don’t make that medicine anymore due to, too much paper work Lay mense terms. I clarified that,” so you won’t do the script because you have to do too much paperwork.” The pharmacist became hostile and very rude I only asked because they way she described it was super confusing. She then snapped at me and said well I won’t fill it or be able to help you and hung up. Didn’t realize being a pharmacist meant you just scooped pills and pushed in cotton now.
-
October 2023 by Shantel J.
Rude staff when they pick up the phone and if they transfer you to Pharmacy they will just hang up on you.
-
October 2023 by Sun H
The pharmacist kim is always nice and explains things very well! She always takes time explaining things and I am always feeling appreciated! ??
-
September 2023 by Christina Itsasecret
I’m so done with this pharmacy. I came with with a prescription and was told that my prescription had all the ingredients over the counter so I spend the next 20 minutes looking for all the ingredients and come backTo ask the pharmacist and she tells me this is not over the counter… like train your people. She scolded the girl that gave me wrong info, second visit I sat in line for 15 minutes. Just to pick up a prescription that I had already signed and paid tor in advance. They need more people I’m transferring all my prescriptions.
-
September 2023 by Blah LOL
I’m so done with this pharmacy. I came with with a prescription and was told that my prescription had all the ingredients over the counter so I spend the next 20 minutes looking for all the ingredients and come backTo ask the pharmacist and she tells me this is not over the counter… like train your people. She scolded the girl that gave me wrong info, second visit I sat in line for 15 minutes. Just to pick up a prescription that I had already signed and paid tor in advance. They need more people I’m transferring all my prescriptions.
-
August 2023 by Emily B.
If I could give zero stars, I would. I called for over 2 hours to try and get through to the pharmacy without anyone answering the phone. I called the front of the store, who tried transferring me through multiple times with no success. I was finally told they were "busy" and simply not answering the phone. Work on your staffing schedule. Not answering the phone is unacceptable.
