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February 2024 by Jeremy Rewoldt
During my brief tenure of just over a hundred days at the company, I initially perceived it as a promising environment for professional growth. Management appeared to comprehend my background and aspirations during the interview process, assuring me that I was meeting the expected benchmarks. At the 60-day mark, I proactively requested a meeting to address certain areas for improvement, both for myself and the management team. Subsequently, at the 90-day milestone, I prepared detailed notes and documentation highlighting unresolved issues from the previous meeting. Regrettably, one week later, I was unexpectedly terminated from my position.The rationale provided for my dismissal was that I was not a suitable fit for the company. However, it is noteworthy that within the 90-day period, I had achieved the distinction of being one of only a few fourway Moffitt-certified operators. I was also solo after being approved to drive three days after.It is imperative to address certain concerns regarding operational practices that I observed during my time at the company. Specifically, there were instances where paperwork was signed to enable customer billing even before the completion of daily deliveries. Additionally, the condition of the trucks raised concerns regarding compliance with DOT regulations. Furthermore, management demonstrated a lack of expertise in the trucking industry, leading to a general distrust of drivers. Simple tasks, such as checking truck lights, required waiting for management approval.Moreover, the loading of cargo onto trailers often presented safety hazards due to improper strapping techniques employed by yard laborers in the absence of drivers. It was evident that management and yard laborers resented drivers who possessed greater knowledge and expertise in these matters.On my first day, I inquired about the method used to determine truck weights. The response I received was that "our guys know what they are doing." Unfortunately, this proved to be inaccurate as I received an overweight ticket while accompanied by a trainer on my first day of driving.Despite these challenges, I endeavored to contribute positively by proposing solutions to rectify the aforementioned issues during my 90-day review. However, my suggestions were not well-received, and it became apparent that offering advice was not a prudent course of action.In conclusion, while safety is purported to be a top priority for management, it is essential to prioritize the well-being of employees and address potential safety hazards. Additionally, fostering a culture of open communication and valuing employee input would be beneficial in addressing operational inefficiencies.
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August 2023 by Tamara Campion
I have done zero business with this company but did have an experience with one of their trucks today. Whomever you had out on Menzel Lake Rd in Granite Falls 7/30 should not be representing your company unless tailgating, reckless and aggressive behavior is the vibe you're going for. This is a shoulerless, two lane rural road not a racetrack.
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February 2023 by Paul Marshall
Timely response and thorough processing for which I am most grateful, highly recommend
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January 2022 by Greg
I've ordered windows and a second time a sliding door. Both times were great, ordering was smooth. I had some problems with some parts missing they were very helpful and fast with getting the parts that I needed. I'm just the homeowner and the experience has been very positive with this place.
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May 2021 by Sabrina Kristine (Brina)
The managers are nothing but rude. I've considered working here but now that I know how their management is I'm not anymore. All they do is put their employees at risk and insult them. How about fix all the hazards and learn respect.
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January 2021 by Scott Watson
Wow awesome great prices friendly staff and follows all covid guidelines
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November 2020 by Kyle Burnett
I work here its an amazing place for contractors to come in and order their designs
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November 2020 by Drew W.
Horrible questionable racist bias employees against suburban home owners .. conflicting information. And difficult working with them
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September 2020 by Jay Murphy
used FirstSource for my remodel great costumer service and delivery
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July 2020 by Trevir Faley
Use them for all our jobs. Great supplier for large projects. Super professional easy to order with. Designated sales associate.
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March 2020 by Andrey Popov
Waited hour to get small order while forklift guy talked with others.
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March 2020 by Andy Po
Always very slow professing on loading.
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March 2020 by Andrew
Very slow
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November 2019 by AG B
Worst customer service iv ever had they made me wait over 45min to get 35 2x4x8 HF and 20 2x6x8 HF . half of Those peices had fork marks taking out got my money back went to BMC in Everett. Customer service was 100% better never coming back to Builders FirstSource.
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April 2019 by Rebecca Hanson
I want to thank you for being a considerate business and granting our neighborhood our request of reducing unnecessary noise. We are not opposed to getting work done to music, but appreciate not being woken up by it!
