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April 2024 by Mateo Bustamante
Open for 30 minutes and already a 2 hour wait. That's ridiculous
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November 2023 by Nila
Need more employees. I’ve been in line for 20 min!! While everyone is socializing at the teller line.
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November 2023 by Andrea S
Need more employees. I’ve been in line for 20 min!! While everyone is socializing at the teller line.
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August 2023 by Brian Abair
Does the phone number for this location actually work? I've tried a couple days in a row numerous times each day and have never been able to reach anyone.
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July 2023 by Alli Merrill
This is by far the worst BOA location I’ve ever been to. The women that work there are rude, and extremely unhelpful. They also have zero personal space and will come around to the other side of the counter to talk at you from a very close proximity which made me very uncomfortable. They will lie and say they cannot help you in person and tell you to call their customer service number which is a joke. I went to a different location and they were able to help me with my exact request with no issue. I don’t know what’s wrong with the people at this location, but don’t waste your energy. I will be closing my account with BOA as soon as possible simply because the people that work at my location are horrendous and unhelpful.
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May 2023 by Katherine Barr
Laura melix always help me I give her a 10 star's
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March 2023 by Darcey M.
What kind of a bank does not cash checks that are drawn on their own bank? I am curious if they let their clients know that once they write a check to someone they won't have to ever see the money leave their account because Bank of America won't even cash a Bank of America check. Wow!
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February 2023 by Heidi Z
The team here is always professional and friendly managing to balance customer service with strict banking guidelines. Not an easy task that they handle with care!
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January 2023 by Brannon McInnerney
Honestly this has been the worst banking experience ever. My wife and I recently moved and after using online banking to cash our checks they decided to hold our money for 2 weeks. When we called to figure out what the hold was about, they refused to give us an answer. I plan on shutting our accounts down.
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January 2023 by dawn spencer
Horrible Customer Service! I have been with Bank of America since i was 18years old. I am 30 Now! They treated me like i did not matter! Made it hard for me to Deposit my check to pay my Rent! I am a single mother! Never going there again! The Manager was rude and very Getto!
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January 2023 by Tyler J
If u all wanna great bank go with BECU or some other credit union. Banks are a waste of time these days & will always screw u some way, some how or at least try to.
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December 2022 by Bijan Elias
Horrible customer service. For performing a simple task they want you to make an appointment. I guess many of them has gotten lazy due to COVID work-at-home. Thier ratings shows how bad this branch is being managed. I am not sure if they even care about losing customers.
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November 2022 by Nanci Cuevas
The assistant manager at this place should be fired. She makes everyone she talks to mad and has no sympathy what’s so ever.
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April 2022 by Rich B
Somebody is actually going to just take you down you pieces of human waste. When it was Seattle first day was a good bank you are the worst of the worst beside Chase I can't believe that if I give you $100 for a cashier's check and then hand it right back to you you tell me that I have to wait 3 days are you people totally insane
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April 2022 by Siriusly423
Everyone at this branch is so kind even when it is busy or they have to deal w difficult customers! I had a very bad day and they were patient and understanding. Thanx for being a light in my darkness.
