“I love Home Depot stores and this is a good one. Really big store with tons of inventory, they rent trucks and trailers also. Because it's good it's really busy though, and the traffic in Hawks Prairie area is always tough. If you don't like it busy you can go to the Fones Rd store. Most the time that place is almost empty.”
6AM - 8PM
1450 Marvin Rd NE, Lacey“I used to have a very low opinion of Home Depot customer service, but today that change because of the extraordinary customer service that I got at the tool rental section. He went above and beyond expectations and was very polite and professional. I also put in a good word for him to his boss. They have everything that we would need for the farm like a log splitter, various ladders, paint, sprayers, etc..”
“We've made two trips to Home Depot in the past week to buy the larger arbor vitae's. My decades of experience with Home Depot is that they are inexperienced & short staffed. Not the case with this store! Huge compliments for your friendly, cheerful and VERY helpful staff! On both visits I bought 3 of the larger trees and no way I could get them into the car by myself. On each occasion an employee put them in my car! Wish I would have gotten the first guys name. Today it was George Alfaro who was a great ambassador for Home Depot! My only complaint.... isn't the customer always right?!?! I tried to give them a tip & they steadfastly refused. Shame on Home Depot for not allowing your customer to do something that makes them happy!”
“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“I had an order of flooring and it was going to be late and maybe not in time for installation, but, Sherry-COS at the Home Depot on Fones Road in Washington State, worked trielessly to make it happen before the installation on March 1st. and by golly, she did it. She was so awesome and kept me informed on everything! Kudos and 2 thumbs up. I would giver her more thumbs up, but alas, I only have two. 5 star service.”
6AM - 10PM
1325 Fones Rd SE, Olympia“Called to use a trencher. KATY the on duty of manager really helped us get started. 2 military veterans. The service was great the rental equipment department are kind, informative and professional. So happy. Not going to any other store. Go see them if you need help.”
“I’ve been buying from Home Depot for over 30 years. I’ve never had the outstanding experience like my wife and me had at this particular HD. Well organized, well stocked, knowledgeable and helpful staff across the board. Other HD’s need to study this one. Obviously management is stellar. It starts at the top. Bravo to you all. We have 3 HD’s much closer to us and yet we now avoid all three and drive directly to this one. It’s worth the drive. Thanks to all for restoring my faith in Big Box stores.”