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March 2024 by Greg Provchy
One of the friendliest and efficient staffs. They always go above and beyond.
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January 2024 by Autumn Ginnetti
I went in to have something notarized, and the lady Bobbi told me they don’t do notary until 3:30 pm (an hour away) due to their “busy” time. I informed her we were leaving town and this needed to be done by the next day. She didn’t care. Did I mention that there was 4 employees standing around. There was not people waiting or anything. I heard one employee tell another employee she was bored. But they couldn’t offer some customer service and help me out. I WILL NOT be going back!! And will post this on further social media. Worst service.
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January 2024 by Sean
I went to get something notarized this morning not knowing you need an appt during the holidays. New policy I guess ending tomorrow.The guy there who does them said he can’t get me in til 3pm, and I explained I have to leave town to drive my kids back to their mom’s before then, but I need a form notarized to give to her before we leave.He said he won’t help me without an appt.The store was EMPTY. Just lazy using this new “policy” that ends tomorrow to get out of work.Ive always gotten that vibe from him in the past but never had to interact with him. From asking around I hear he has a reputation for being rude and being “by the book” when it’s convenient for him to get out of work.The 2nd star is because the other lady working there has always been super
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December 2023 by Scott Black
Regardless of how busy the store is, all the employees always seem to be pleasant and helpful.
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December 2023 by Jo McMinn
I love this store! I've been using them since moving to Atown. Everyone on the staff is always friendly and ready to go "above and beyond". They're also very knowledgeable and efficient. The store has a small town feel and atmosphere. Highly recommended for mailing or shipping in Anacortes.
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October 2023 by Jim Minton
I’ve been to this store numerous times with varying levels of service. Most times it was acceptable. Today was not. There were about 3 or 4 customers waiting for service. One clerk was helping someone make copies and the other appeared to be extremely busy moving little packages around on the counter. It would have been so easy for him to say “I’ll be with you in a moment”, but he just ignored me. That’s the last time I go there.
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October 2023 by kathie
I have used this facility on several occasions. Copying and mailing is a breeze. The employees are always so helpful (which I appreciate) and friendly. It is nice that they are conveniently located on Commercial.
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October 2023 by Chad
Always have great experiences here. Staff is friendly and efficient.
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June 2023 by kaitlynn palmer
I sent my husband to this UPS store to deliver some packages for me because I was sick. He received horrible customer service from a employee named Susan who failed to show professionalism and proper customer service along with showing racial profiling towards my husband. This behavior is unacceptable and we will no longer be using this UPS store.
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April 2023 by david nelson
Very rude. I went in about 3:50 pm and asked to have something Notarized. I was rudely told that they don't do that until after 4. There was nobody behind me in line.
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December 2022 by iNK Home Inspections
Best small town Parcel service hands down. I see there had been a bad review about service speed, ill tack that up as an impatient big city transplant not from Anacortes. Wish we could put a stamp on their head and return to sender. The Owners and staff there have always been amazing, even when systems are acting up or are slow to process. They have even in the past expressed waiting on the system to process. Every time I go to the Anacortes UPS store Im greeted with kindness and a smile or wave; possible because I come in with a smile and a booming PNW greeting. Good attitudes towards staff even when busy ill get a good day, a hello or smile. Their performance and willingness and offers to assist in caring larger parcels to my vehicle. When I had an injury and needed a walking stick to help me get around, the staff offered to carry my parcels and load them up (way above any disconnected service you may receive in other parcel centers around the state that I have interacted with.)Tip to grumpy people, you get what you give. the world is not your therapist and should not have to take on a projected bad attitude. Good people of the world are over it.Ill end with a thank you Anacortes UPS store for outstanding service a warm welcome, and honest service.Five star all the way
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December 2022 by Richard Johnson
On a little sign on the door, nowhere else, it's posted that notary services are ONLY available from 10-12 AM and 4-5 PM.
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October 2022 by Citlalic Zuniga
Small place yet amazing service. Sometimes it gets really busy but i rather go here than any other UPS because of the efficient and friendly service. Note. USPS needs the additional 4 digits after an FPO AP. If you come to UPS it is not required.
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September 2022 by Dan Jin
Had to ship 4 large boxes from WA to MD. The sales associate was both helpful and delightful to speak to. She assisted in providing the best cost and made the checkout process super easy.
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February 2022 by Ellen Fitch
Amazing customer service! Every time I go in there I have a special request and they always are able to handle it cheerfully and confidently. Today it was an Amazon return of an oversized dog crate (it wouldn’t even fit in my Subaru wagon assembled). I had already broken down the flimsy box it came in so they helped me reassemble it with strapping tape and plastic binding. Good to go! I love this place for successfully checking things off my list.
