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November 2023 by Ashley Spendiff
Not only did we have way to much fun with the staff but they were AMAZING with customer service and care. Huge shout out to Daniel, Carlos and of course Conner. Would recommend highly.
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November 2023 by Jacob Kelly
We’ve use this dealership twice now for oil changes in both of our cars and we have no complaints. Staff is friendly, the sweet, golden retriever running around is a big plus and they seem to be very accurate on timing estimates. My only complaint is that I wish their Waiting area was a bit more hospitable. The spacing and placement is awkward and there are a little to no refreshments available.
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November 2023 by Brock Riggen
Daniel was amazing. We came in and told him what we wanted, and he showed us a multitude of vehicles and helped us find our vehicle. Perfect day, with the end that we were hoping for!Thanks to Daniel in sales and Marvin in the finance office! Carlos was awesome as well!
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November 2023 by Maliah H.
We've use this dealership twice now for oil changes in both of our cars and we have no complaints. Staff is friendly, the sweet, golden retriever running around is a big plus and they seem to be very accurate on timing estimates. My only complaint is that I wish their Waiting area was a bit more hospitable. The spacing and placement is awkward and there are a little to no refreshments available.
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November 2023 by Chelsea Saldivar
Hands down the best experience I’ve had buying a car. Rey was amazing! I Felt completely respected as a woman in the dealership, never pressured into more than I could afford.The finance manager took a complicated situation and not only made it work, but made it work to our advantage!I wound up leaving same day with better than I’d hoped for in a car, with payments I can afford.Top notch, down to earth customer service!I won’t be going anywhere else, and we’ll be back in the fall to purchase for my husband.Kudos guys! Well done!
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October 2023 by Zenas Jackson
I had Kurt work with me on my truck and him and his team went over and beyond on what I needed. Great guy, and service was impeccable, if only there were more like him in a shady world of auto maintenance and repair. Thank you for proving me wrong and do a superb job ??
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September 2023 by Linda Frost
Carlos was amazing he sold us out used car in less than 2 hours. Was very thorough with our questions and patient with our family. Would definitely buy from him again. Go see Carlos at Jerry Smith Chevrolet he will hook you up and take care of you.
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September 2023 by Ken Chapin
We purchased a used car and had a very pleasant experience. The salesman was honest and patient. We're very happy.
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September 2023 by Branon Snyder
Charged me over $100 to just tell me exactly what the indicator on my truck was telling me. I already knew I had left blinker indicator not working. The dash board told me that. I told them that as well. I wanted it fixed. They then charged me money telling me that I needed a new indicator light, but they would have to order one. Duh! That's why I brought it in.
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September 2023 by Kenniesmom
Carlos Gutierrez is fantastic to work with. He really goes above and beyond! We ended up with more than we expected or asked for. Thank you!
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August 2023 by Frank Krueger
I just bought a new car from Daniel and very much enjoyed my experience. Road test went smoothly, and I was able to get the car for the advertised price. I’m from the islands and appreciate them working within my constraints. Daniel was even kind enough to pick me up from the ferry!
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August 2023 by Brian Kenny
Second time I have been there. I am a tourist and have been treated as a local. Will not go into the mechanical issues but rather the professional manner their service manager, who solved both issues with knowledge only a dedicated and Intelligent individual he is could present. He put me at ease immediately and was dead on with the fix both issues required. He is worth his weight in gold. Thanks and your great staff in the service area.
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August 2023 by Katie Paynter
We took our son car shopping a couple weeks ago and stopped in at Jerry Smith Chevrolet. We started talking to a sales guy and allowed him to gather information. After my son provided his SSN (we forgot to tell him to decline providing that part of info), I made it explicitly clear that we did NOT want his credit ran and that we had financing already covered. He had already been pre-approved through a reputable bank. The sales associate agreed and said it would not be ran until we said it was ok. The sales guy "went to go check inventory" and within a minute of him being gone my son got an alert on his phone that a hard inquiry had been ran against his credit report by Jerry Smith instantly dropping his credit score!!! We spoke with the sales associate who swore up and down that he told the financing department NOT to run his credit and asked to "make it up to us". No, thank you!! The trust was broken and we walked away. He purchased from a different dealership further down the road.
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August 2023 by Demetrius Buxton
I’ve had an amazing experience so far for my Chevrolet Cruze. Every time my engine light comes on when I come back from deployment. Jerry smith always helps me. I appreciate Kurt so much! I hope he never leaves haha amazing guy!
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August 2023 by Sarah J.
Oh Boy - Stay far away from Carlos Gutierrez. This guy's a real piece of work. If you don't like something he's said or question something he's said, he will mock you. Antagonize you. Attempt to make you feel stupid. He shines in the limelight of "Victim" when you point out he's been inappropriate. Avoid at all costs. General Manager James G is not helpful. This guy's on par with Carlos. What a shame. Wheres the owner of this dealership? HOW does he NOT know the behavior of his employees? Sad
