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April 2024 by Funeral H.
I went into the store to exchange a faulty product, The young girl acted like I was pulling a scam ! I did not have the receipt at the time I do now ! The young girls started talking really loudly. You need to receipt to get a return treating me like I was a dogs body in front of the entire store.
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February 2024 by ron whitehall
They have so much in such a small store. Any work around the house, you can find the tool or part here.
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February 2024 by Upset C.
This morning My husband and Daughter went in to this location to purchase paint for a project and after being there for 30 minutes getting no assistance they were told that they did not have any one on staff to help them despite there being multiple employees on staff. so instead of doing business with out local ace store they drove to mount vernon to get the paint and supplies they needed. I understand being short staffed but if that's the case you could try cross training your employees. we were beyond disappointed in the service.
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February 2024 by Elizabeth S.
Really nice employees
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February 2024 by Chuck Boyd
Horrible parking, awkward entrance.
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February 2024 by Heppner Construction Ben
Great selection. Helpful staff
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December 2023 by Allison Lowber
Ace is the go-to store on the island for many reasons but for me what stands out to me about Ace, over that of even Lowes or HomeDepot, is the knowledge and willingness to help of the employees there. The Anacortes Ace is a special store. Over the last 8 years they have been a HUGE help to me and my husband for small to large projects around the house. But the other day I was helping my dad work on the boat and we needed some bizarre piping when this super friendly gal named Maree helped us and I mean holy cow. Her knowledge blew me away! Then we returned (same day) as the project progressed and Nate helped us. He also was a wealth of knowledge and so friendly and non judgemental with our questions and went the extra mile several times. Then Jakob I think his name was in the christmas area-- so friendly and helpful. I'm just at a point where I want to visit Ace for the awesome people that work there almost more than for the desire to fix things! The team at Ace is incredible. They seem like happy employees. That is hard to find these days anywhere you go! And they are all so incredibly knowledgeable-- it impresses me every time I visit the store. I wish I could name every employee when I say YOU GUYS ARE AWESOME!!! Thank you.PS If they don't have what you need they can order it for you. You just gotta talk to the many helpful people there!
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November 2023 by Stephanie Gump
Good spot for gardening items. Prices are good as well
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November 2023 by Doug B.
I was in there twice today. The staff went above and beyond to help me. It was a much nicer experience than what one gets at the big box stores.
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October 2023 by Tiffany Bischof
Ace Hardware of Anacortes is very good and I recommend it. The employees were very helpful and attentive and my visit was a complete success with one trip. This store represents the best in the long tradition of my dealing with Ace Hardware across the country.
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September 2023 by Vladimir Lebed
Nice and friendly staff.Unloaded my trailer quickly and professionally.
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September 2023 by Ilana Moss
This ACE has the best customer service and I will go out of my way (from Bow) to shop here.
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August 2023 by You Turn Permitted
Strange little parking lot. Make sure you go in the right way. We had a guy trying to come out the wrong way I was creating more of a havoc than it was needed if he would have just went the right way. So pay attention when you go in. Parking lot is strange. Storing employees are helpful
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August 2023 by Andrea Graham
I was there today and found the softest pale pink hydrangea that I've ever seen!! It was so beautiful I had to buy it for my 95 yr. young Auntie!! Absolutely her favorite color!!The whole staff there is so knowledgeable about everything they carry!! They all are long time employees so they really know their stuff!! Also you can find them again the next time you want to shop and have ? 's !! ☮️
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July 2023 by Lindsey Wilson
Wow this was a rough one. Spent over an hour here waiting for a fishing license (they only take cash and check too). Was overcharged for my license and when I went back to correct it instead of reissuing my license for the correct amount the person was rude to me and then took my license and told me to call the state if I wanted it corrected. Gave me a scathing “your welcome” on my way out even though she knew I wouldn’t be able to fish or crab without a license.I went down the street to West Marine, got a license in 5 minutes from a friendly person who immediately saw the issue with my account and was on my way.PSA: go elsewhere for your licenses
