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“I just had an amazing and exceptional experience with this DHL location. Thank you Will for being professional, knowledgeable, dedicated, and humble with your clients. Will assists me with my international shipping. It was my first time using DHL for international shipping. It was a very smooth and easy process. I appreciated Will's patience answering all my questions. Rather than rushing through, he took the time to provide a remarkable customer service. He went above and beyond to assist me with my shipping. Definitely I recommend this location 100%. Thanks again, Will, for your kindness.”
“Paul has great customer service skills he is a jolly fellow. The space could be tight to get in. The parking is limited for larger rig best bet would be on the street at the shipper and receiving rear side of the builing. Please note it's a $$ 250 fine for parking in Auburn street, night time it's fine cause the parking enforcement are sleeping. There's a truck stop near by 6 miles south on 167 which charges 25/day for parking, there's also a fuel stop at hwy 18 (76 fuel stop) ; only fuel no parking. Plenty of food nearby walking distance 1 mile and a small local casino, banks, Lowe's etc..”
“Our experience in moving our valuable and delicate property from WA to AZ with Navis, under the leadership of Steve Maggied, was truly exceptional. They did an outstanding job in packing our fragile items and they arrived safely and soundly, with excellent communication every step of the way. We've had several experiences with moving companies and we can truly say, that Navis is in a class by themselves. They deserve our highest praise and we would hire them again in a heartbeat.”
“Recently I used this company to ship handmade rugs to relatives out-of-state. They did a stellar job: always answering the phone, picking the rugs up from the rug cleaning establishment, crating them for safety (they can only be rolled, not folded), and getting them to their destination safely. I have also used this company to ship delicate scientific equipment. And they have done it well: equipment arrived at their destination in the condition they were in to begin with. This is a trustworthy company. Perhaps not the least expensive, but definitely worth it to get such valuable items to their destinations safely and intact.”
“Received a text that they were 10 minutes away and they showed up pretty much on time. Easy set up of my bike and cleaned up afterward. We live on a steep hill and these are the first delivery guys that didn't complain about it. They were on time and quick. I was really eager to get started on my new Peloton.”
“I've worked with Emerald several times and they have always been punctual, professional, and communicate diligently.Nisha is amazing and honestly working with them every time!100/10 service”
“We have used Mailboxes of Kent to receive and send all our mail for years. The staff is always professional, helpful and friendly. It has been wonderful having peace of mind that our mail and packages are always secure. After having our mail stolen at our home, and horrible experiences using the USPS mailboxes, Mailboxes of Kent has been a wonderful resource for us and our community.”
“Very nice, helpful group of employees and owner. I have always had great experiences both at this franchise and one I still have in AZ. If you are unable to make it in, you got a helper to check your mail for you! The employees truly go the extra mile here.”
“Everyone was professional and unloaded in a timely matter. Lots of room to back up to docks. Reefer loads check in by door 55 on back side of building and dry loads check in by door 1.”
“The manager let me share my story while getting my items ready for shipping. She took care of everything and knew my items were my dad's and very sentimental in value!”
“Superb customer service from Carlos. Keep people like him employed, he is a breath of fresh air in a stuffy service industry. Thanks Carlos! Keep up the great work.”
“I've shipped things here. I have mailed things here. USPS, FedEx, Printing service. Always been very nice and they know what they are doing. Plus there's a good convenient store next door.”
“Amazing people here. Great staff and a wonderful experience all around, solid team with excellent drivers with best in class service. Professional and clean. All drivers show up on time and ready. Highly recommend them to anyone out there trying to get their freight delivered in a timely and professional manner.”
“Just got here to load a run to Spokane. Shipping and receiving is ver y nice and professional. The hostler driver backed my trailer in for me since I was a little hesitant on back in. Thank you to all you guys ?????”
“We went in and asked if they do passport photos. They do! I wish I knew her name - we had the best experience with the petite girl with long, dark hair. She was very knowledgeable not only about that, but also other unrelated questions we had. Very pleasant and professional experience and we were on our way with photos in hand a few minutes later. Thank you!”
“I wanted to say thank you to the employee who helped me with my order. I had just come from a negative experience at the Landing Staples store, so it was refreshing to be treated respectfully and with kindness. The young employee was the only one working the copy and print section, and there were a lot of people waiting, but she handled each one with patience and respect. She took my order with no problems after I had been given the runaround from the other store. So, thank you for good service.”
“My old employer emailed me a paid shipping label and some very sparse instructions on how to send my computer back to the mothership via FedEx Office. Many of my coworkers had already experienced varying degrees of success sending back their gear--ranging from having to hustle around to different stores, to convincing skeptical FedEx workers that yes, the company said to charge them for packaging, to outright hostility and a near fistfight (story possibly exaggerated for effect).
So I was pleasantly surprised when the worker at this location (I wish I'd caught her name!) listened to my situation and simply said "No problem, I can do that." She measured and weighed the items, figured out how to cobble together an odd-sized box for the merchandise, printed me a tracking receipt and sent me on my way in less than 5 minutes. I was very impressed by her professionalism and efficiency--a rare thing in customer service these days.”
“I was picking up a pallet from the depot. Finding the right place to be wasn’t hard, but knowing I was in the right place was a bit of a challenge. There were clues, obvious in hindsight; after following a freight truck through the south entrance, the signs for parking hung on the other side of the chain link fence off to the right, the lack of marked parking lines, another sign for will call. I think they expect you to come in the other way and then drive around when they tell you where to go wait. Anyway, if you come in the South Entrance first, park off to the right. Go up the ramp, walk in to the warehouse follow the windows to the right and get someone’s attention through the door. Friendly service, fork lift driver was courteous and careful and we had a very friendly conversation. Thank you for the safe delivery!”
“I stopped by to get pricing options to ship a package out of the country and the woman working made it easy to see what options would be best. She was personable, kind, and took great care to make sure I could choose the best option. I’ll definitely use Auburn Postal Center in the future for mailing packages. It’s a great one stop shop!”
“People may sometimes seem like they are a bit lost but they do the work right and fast. If you come here with a highway truck and a 53’ trailer it will be painfull to back up ?”
“Just stopped in to ask about a personal mailbox and got a document printed.
The purple shirt-wearing guy that helped me had the best vibe, and honestly, the morning & last couple of days have been sad, stressful, annoying, etc.
This UPS store employee somehow lifted my spirits.
I don't know if that's his real personality, or if it's hos "customer service persona" either way, he seemed genuine & i got the impression he actually enjoys helping people.
(I withessed him help other people too)
The other employees seemed cool too, I didn't really interact with them.
As far as services offered, they have a lot.
Anyway, thanks again for the information today, and I hope you all at the store today have been told you did good work today, (and everyday, I imagine )
Thanks for showing up today & inspiring me to ne more outging at work”
“Just wanted to say Thank you to KELLI for her amazing customer service. We had a big project and she stayed with us and helped us all the way through. Couldn’t have done it without her. I giver her 10 STARS!!”
“Temu is a scam the employees I want to say the manager Kat an the man Bernard sorry I’m not good with names they both play Pokémon and where hella cool they help me with everything and they need a raise because the call centers don’t know what there talking about ! I appreciate these two employees so much !”
“Mannish and Joise are so sweet and helpful. I’ve always been greeted with a smile. They’re always working hard and still makes time to answer all my questions. They went over and beyond in helping me with my return. May experience at this locations has always been great! Quick and friendly team. I appreciate you both. Thank you!!!!!”
“Okay... It's 2021 and I'm still going to a print & ship center to print things. You'd think I'd just invest in a printer, but I haven't. And I probably won't. So that's why I'm super thankful for this FedEx location! I've come in here PLENTY of times to print, and a few times to ship some things. Service has always been really great and kind. Printing is a breeze and is decently priced. Computers are quick, printing is quick. It's an easy process and payment is simple, and contact-free. It's in the Commons Mall parking lot, so there's plenty of parking as well. Thankful for FedEx for making my life easier!”
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“Best place to pick up the load! Management is obviously doing an excellent job, easy check in and out, easy to back, everyone is super nice and drivers get in and out in less than an hour. I've checked in hour and a half before appointment and got the door right away!”