-
December 2023 by Robert Leyva
This bank is actually very member oriented. Very surprised that they ask good questions, are professional, handle needs, and work for you to get to the solutions your after.
-
January 2023 by Sally Beem
Best place to bank EVER! Everytime I do business with them I honestly say to myself I am so glad I moved to this bank. People and service are the best. Couldn't be more happy
-
September 2022 by Mary Butts
We opened an account online and went in to make a deposit and get our debit cards. Nate was super helpful, everybody else seemed friendly, and the atmosphere was clean and pleasant. Now, if they had safety deposit boxes they'd be perfect! We look forward to years ahead with them for our banking needs. :)
-
March 2022 by Scott Cahill
They were helpful, but was not the right fit for what needed to be done
-
October 2021 by The Cave Beast That Stole Wakanda
I called customer service and was on hold for 3 hours after talking to 2 people. When I called back they said there was no record on the log that I called at all. The live chat suggested that I contact live chat...
-
March 2020 by matt zaagsma
I gave zero stars but that's not an option but I will say the best part of the bank is driving but it going down the road they riped me off twice and and made sure that I had no money you guys rock on keeping people poor think you
-
November 2019 by Angie Pederson
Really horrible experience with STCU yet again. I left a review a year ago on the downtown branch and my review still stands. We went into the Airway heights branch to make a quick change on how we pay our car loan. We recently changed banks and needed to set up a new automatic payment through our new credit union. After a traumatic hour we finally left. They had us on pins and needles thinking that our attorney didn't do his job a year ago. We we're victims of identity theft in 2017 and it took an attorney and months of stress and anxiety to deal with the aftermath. Come to find out it was STCU that didn't have their and our account updated. This supposedly community oriented amazing credit union is the worst. They have no care about anything other than hurting people in the community that they're supposed to be helping. It's not just this branch but all of STCU. Please take your money elsewhere if possible. This credit Union is a disgusting example of greed.
-
October 2019 by Donna B
Closed HELOC transaction recently, from application through to signing the process was smooth and although the person at the branch handling my signing was in training, they had a branch manager along side. She did great and we were in and out!
-
October 2019 by Rick Hasting
Never had a bad experience with STCU
-
July 2019 by Lori Roesch
Wonderful place to bank, airway branch. No matter what the problem is, their always there to help.
-
May 2019 by Jenifer Davis
I love this bank, the staff are very helpful and patient. I have a hard time understanding all the lingo of finances but they really break it down for me so there is no confusion. Currently have an auto loan (my first one) through them and they made the process as easy on me as possible. Definitely recommend!
-
April 2019 by Kalyn Gonzales
I was helped by Gayle after coming in to replace a lost debit card - she was so nice and so helpful that I decided to write my first google review. Very happy I bank at STCU. Thanks, Gayle!
-
December 2018 by Tina Stiles
they are so friendly with their customers. It is very clean and professional looking. they are always available to help in any way they can.
-
April 2018 by Ethan G.
STCU is hands down the best credit union in the world. Although they aren't the only bank we use, we have 3 accounts at BofA, and 5 at STCU... Their auto loans, personal loans, etc you just can't beat. Their staff? Second to none!!! Their staff are super friendly, very helpful, and very educated on their products and services.
-
March 2018 by Andrea Parrish
Not my normal branch, but the staff was very helpful when I was in a hurry.
