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April 2023 by Rhianna Due
Shocked to find out that this indirect retailer is not able to tell you what plan you are on, or what price the plan is.
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January 2023 by Carina Livingston
Was lied to in the store and will not return. I suggest anybody trying to go here really really investigate before you do anything because they don’t do know what they are doing and neither does customer service left being very disappointed
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December 2021 by Daniel Papp (Chiefy)
I forgot her name..but she was very helpful and patience..got everything taken care of.
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November 2021 by Sharon Schandel
What happened to the "good" crew at this location in Aberdeen, WA? I used to enjoy going into their store. The employees were friendly and helpful. Now they are rude, obnoxious and appear not to know the meaning of the word helpful. I have had 2 phone problems recently - both phones purchased at this store - and neither phone issue was resolved by the store. In fact, they weren't helpful at all! I am seriously considering going back to Verizon. They were expensive, but at least they know what customer service means.
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November 2021 by Helga Iverson
I went into the aberdeen location and worked with the store manager Kayla. She is the sweetest. She went above and beyond to help this old lady with setting up my new phone and getting me everything i needed. She had such a fun and welcoming spirit. i would recommend her 10/10. The customer service at this location is great. she also talked me into getting a new tablet which may i say I LOVE IT!!!!!!!! you rock kayla girl
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November 2021 by Beth Devaul
What happened to the "good" crew at this location in Aberdeen, WA? I used to enjoy going into their store. The employees were friendly and helpful. Now they are rude, obnoxious and appear not to know the meaning of the word helpful. I have had 2 phone problems recently - both phones purchased at this store - and neither phone issue was resolved by the store. In fact, they weren't helpful at all! I am seriously considering going back to Verizon. They were expensive, but at least they know what customer service means.
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October 2021 by bird club
So went here to get a new phone and service. Really bad customer service for starters. I was rushed out of the store before closing time after I was given my phone. There was no SIM card in my phone so I had to wait til the next day to come back and have that taken care of so I could actually use my phone. The otter box I got for it did not fit properly as well so it cracked. And when I came back the next day to get a SIM card the gal working there insinuated that I my self had removed it when in actuality her employee had no idea what he was doin. Not impressed with this company at all.
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October 2021 by Elizabeth Muro
I'm giving a 1-star and that's really pushing it this company has gone downhill so fast they have messed up our phone line numerous times very ridiculous they don't know what the hell they're doing I'm so irritated with this company they need to get some workers in there that know what they're doing
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October 2021 by Melonie Skyy
I would like to take a moment to share my gratitude to the store manager Kayla. First I want to say if you are ever at the Aberdeen location ASK FOR HER!!!! She is always my families go to person when we come to this location. We travel 2 hours to see her. She is always on any issue we are having, her spirit is always so welcoming and gets us done a timely mannor (her ability to multitask is CRAZY!!!) Kayla is AMAZING!!!
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September 2021 by Liz Muro
I'm giving a 1-star and that's really pushing it this company has gone downhill so fast they have messed up our phone line numerous times very ridiculous they don't know what the hell they're doing I'm so irritated with this company they need to get some workers in there that know what they're doing
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August 2021 by Gary Hendrickson
Excellent Very Professional two thumbs UP.
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June 2021 by MIS WALTHER
Couldn't upgrade my prepaid phone
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February 2021 by Lynette Huckaby
Get place with all phone plans.
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September 2020 by Debra Mobley
Great reception
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September 2020 by Paul The Alien
Excellent customer service. Very happy with my purchase.
