Rite Aid is a drug store chain known for its pharmacy and health and wellness products. Customers have reported a mix of experiences with the store and pharmacy. Many appreciate the helpfulness of the pharmacists, particularly noting the kindness of Pharmacist Stacey and Pharmacist Huey, who provide thorough answers and support. However, some customers have expressed frustration with the pharmacy's service, stating it has not returned to pre-COVID efficiency. There are complaints about long wait times for prescriptions and issues with availability. The store's pricing is another point of contention; some customers find prices higher than expected and have discovered better deals at competitors like Walmart. Additionally, the store's layout and parking situation have been described as confusing, particularly for those with disabilities. While the staff is generally friendly, the overall shopping experience has been affected by stock shortages and slow checkout processes. Despite the challenges, Rite Aid aims to offer quality products and services to meet the health and wellness needs of the community. However, some customers recommend exploring other local pharmacies for a more personal touch and better pricing.
Male pharmacist Q (I believe his name is) was able to figure out with my insurance a extremely important transplant medication that I have to have. He spent quite a bit of time doing so. I'm extremely grateful for it as I was very worried. Thanks!!!
July 2024
Pharmacist Stacey, helpful spends time answering any questions I don't feel rushed. Overall great customer service! Thank you!
May 2024
Friendly customer service. Drive through is almost always closed. Very slow wait time
