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October 2023 by Harbor Thrifter Picker A
UPDATE:: We just got our car back and they did an amazing job!!! Washed the outside and cleaned the inside.....was not expecting that...thank you. Felt good getting into a clean car. They also got our car back earlier than expected. Thank you so much ?Walked into a very cozy waiting area & greeted Terri (sp?) She was so sweet and let me know the procedure of fixing our car. She took pictures & set me up for an appointment. I will update when the car is done....I'm sure it will be awesome. After all, the reviews brought us here to begin with??
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October 2023 by Mirina Rayne
I love this place for repairs. They are super friendly and they are good at figuring out any questions you ask them, if they dont know off the top of their heads. They keep you informed and up-to-date very often! My spouse used them last year and now its my turn and they have been very helpful during a stressful time.
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September 2023 by Jessica Kalama
NW Collision was extremely helpful dealing with all parties involved in the damage to my vehicle. I had just as positive experience 5 years ago when they repaired damage from a deer as well. Great communication, customer service and excellent work.
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September 2023 by Elisha Y.
This place is excellent from the time I popped in to see if they could take my car working with my insurance getting it in there and only was there for 10 days they did excellent job looks like he never had an accident very helpful and professional highly recommend
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August 2023 by Crystal Touch
Northwest Collision is exceptional! Have done business with them many times with different vehicles from minor to major damage over the past 20 years. They always do quality work. Their staff is always honest, friendly and thorough. They will always have my business and my referral.Services: Painting
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August 2023 by Vicky Martin
We have had occasion to bring our vehicles to NW Collision more times than we would like to admit ( hit deer, parking lot fender benders, hit barrier etc.) We have always received top notch service, from the first visit with the estimator to picking up the car when finished. They have done all the dealings with the insurance company, taking that stress off of us, and lined up rental cars when needed. The body repair work they have performed has always been flawless, you would never know there had been damage and they back up their work if there were ever to be an issue ( there never has been ). We can’t recommend them highly enough!
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August 2023 by Stephanie Edens
Friendly, professional, and thorough. We have taken several vehicles to them and they have been amazing. I recently had them repair my new Acura after it was "bumped" and they restored it to perfection. I couldn't be happier with their service. Thank you, Northwest Collision!!Service: Body & Trim
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August 2023 by busy momma A
Walked into a very cozy waiting area & greeted Terri (sp?) She was so sweet and let me know the procedure of fixing our car. She took pictures & set me up for an appointment. I will update when the car is done....I'm sure it will be awesome. After all, the reviews brought us here to begin with??Services: Painting
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August 2023 by Kelsey Norvell
I’ve always had the most friendly customer service at Northwest Collision! Through multiple repairs, they’ve always been able to fix our vehicles in a timely fashion, including a recent car accident. I also appreciate that they are a small, locally owned business that gives back to the community.
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August 2023 by Kerry Edlund
I have been a customer of Northwest Collision twice over the last 20+ years. Their professionalism and attention to detail has never wavered. Their customer service goes beyond first class. I would highly recommend Northwest Collision!Service: Body & Trim
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July 2023 by Angela Brumfield
I’ve been using NW Collision for over 20-25 years. I took my 2013 Lexus es350 to them recently and once again they did an excellent job! Their work is flawless! In the past I took my Honda accord and my Lexus gx470 to them! They go above and beyond to take care of you and work with the insurance. I refer all my family and friends to them because the owners are solid people, local people who care about their customers and stand behind their work! The staff/employees their model the standards put in place by the owners! As long as they are open I will always go to them for all my auto body work!Services: Painting
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July 2023 by JLE
I brought my vehicle in for some minor dents/scratches on a few spots on my car. They went out with me and made sure they fully understood what I wanted done and how I wanted it fixed. They did an excellent job fixing it. They also went above and beyond with wiping down and cleaning the outside and inside of my vehicle after the work was done. Start to finish absolutely ? recommend. Will go back if something unfortunate happens to my car again.
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July 2023 by Kim Scott
NW Collision is always friendly and more than willing to help in anyway. They have fixed my car a couple times (no fault of my own lol) and the work is always to perfection, fast and friendly. I totally recommend them for all you body work needs!Services: Painting
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July 2023 by Zach Stolen
Northwest Collision has been on the Harbor for a long time. They have given my family and friends great experiences from start to finish every time with providing amazing work quality. The staff are very experienced and do a great job on every repair. Highly recommended over anybody else in the area!
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July 2023 by Kristin Krigbaum
Northwest Collision is the ABSOLUTE BEST!!! We have taken 3 cars in for a range of repairs and always ? happy with the results ? Always AWESOME customer service! Not only are they good to our cars, they are wonderful to the community ❤️ They have been sponsoring and donating to kids sports on the Harbor for years. They are such good people!Service: Body & Trim
