“Excellent customer service! The current manager, Robert, is wonderful!
They sold me a great phone and were honest and transparent about everything! Very rare to see that these days!”
“I have been a longtime customer of Comcast. I have always been treated well but when I came in on Wednesday to have my friend added to my cell phone plan, I was treated exceptionally well. The sales person that attended to us was Jesse Phoenix And her patience was phenomenal. My friend that I was adding to my plan is 65 years old and he makes everything difficult and I swear he understands nothing. Jesse was amazing with him and we ran into problem after problem because my friend didn’t know passwords and he didn’t know anything about The current provider he was with she delt with us for well over an hour and my friend left your store with a new iPhone 16 added to my plan. I believe that this employee went above and beyond I even told her at one point That her patience was much appreciated because if I was in her situation, I would most likely say I’m sorry, sir, but they don’t pay me enough to deal with this. I believe we will be customers for many more years with comcast/xfinity, as they continue to show that they value their customer's and continue to hire employees who treat people like people. Well done on your customer service XFINITY.”
“I received the best customer service on July 14th, 2024 at the Aberdeen store.
Guillermo answered all of my questions, and helped me navigate through the apps.
What a great person to have in this store.
Thank you for taking the time, and your patience was very appreciated!
Kris Taylor”