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November 2023 by Jason G.
Do yourself a favor and purchase a battery anywhere but here. I never got the guys name that works here but here's my story. I purchased a battery that lasted just shy of a year. They did honor the warranty on that battery. And gave me a different battery. This battery only survived a few short months so I bring it in and he tells me that he's not gonna be able to swap it out because they've already warrantee the other battery. I said that's fine I'll have to purchase another one. He then asked me if I wanted to upgrade the battery to a better battery. I said no I think I'm gonna go with someone else the last two batteries that I purchased from you guys clearly aren't quality batteries. The man was clearly offended by this statement. Because his tone and demeanor changed immediately. He then wants to tell me that there has to be something wrong with the boat that I have this battery in. I said impossible. It's only got a single power and a ground connected to the battery. It's a 90 horse outboard motor. This is just a cranking battery and I just disconnect the cables when I'm not using the boat. I also hook it up to a battery tender. I said it Hass to have something to do with batteries that you're handing out. I'm not saying it's every battery you hand out. But it's at least the last two batteries that I purchased from you. He again wants to tell me it has to be the boat and I said how are you saying that if you never even seen my boat? I told you that it's only a cranking battery and I remove the battery cables from when not in use. He then tells me... Have a good day. I said what have a good day? Did you just dismiss me and he said well I'm not gonna sit here and argue with you about it. I said I didn't realize this was an argument I thought we were just talking about this he said like I said have a good day, I said wow that's how you talk to customers he says that's right, It definitely explains why a 40 year old is working at a run down battery store. You have a terrible attitude and Customer Service .He then says that's right and that's why I can tell you to leave. I say this is incredible. I wasn't arguing with you to get a new battery. I literally said I was going to purchase a new one and you're treating me like this because you believe it's my boat and I'm telling you it can't be the boat you clearly sell defective batteries, which is why I would tell everyone to go anywhere but here! The piss, poor attitude I could deal with if they sold quality batteries, but they don't they sell trash in my opinion. Why does it seem like no one has quality customer service anymore?
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May 2023 by C S
Harbor Battery is AWESOME! I pulled into the parking lot - had my battery tested (confirmed that it needed to be replaced) and a new battery installed in less than 20 minutes. Great service - 1/2 the price of the dealership.
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February 2023 by Concrete Masters
Quality affordable prices
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September 2022 by Scott S.
It would be nice if the batteries were marked but they are just plain black and you can't tell who are they are made from. They also have a pretty high $18 core charge Everywhere else is 12 bucks. Not sure if I like this deal or not
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August 2022 by Byron Clinton
Friendly, knowledgeable. Fair prices.
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February 2022 by Charles DuBay
Not buying batteries
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July 2021 by Craig Teveliet
Always have what I need in one place
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May 2021 by Kyle L Wiley
Fast diagnosis for electrical on alternator & battery. Highly recommend them.
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May 2021 by Frank Rupert
Knowledgeable and polite
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April 2021 by Jon Carpenter
Excellent service and had what I needed.
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August 2020 by Big Jim
Price was good and they installed my battery in my truck for me!! It's also a good place to get heavy wire's.
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April 2020 by Emilly andersen
The only place I will buy my batteries
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December 2019 by Ben Bodwell
Knowledgable staff, local owned business. No place else in Aberdeen I would buy batteries.
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December 2019 by Randy Denney
They always turn a bad auto problem into a positive experience. The young man that helped me was excellent. I have bought my batteries here for many years, as the last time was for my diesel tractor.
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December 2019 by Dan Elfenson
Great for odd size batteries like my DR Brush Mower
