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December 2023 by Kathleen Brennan
No access to a bathroom for customers. Also let's not get started with the employees at the main counter poorly trained and not much knowlege.
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August 2023 by Lydia Vargas
Normally I love this bank and it's employees. Lately whoever is in the loan department is VERY VERY RUDE! this needs to be fixed !
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July 2023 by Nicolette Flinkfelt
Skyler at Great Northwest FCU went above and beyond to help me relocate to Hawaii. I needed written permission to ship my truck and when I called asking for said permission, I had no idea what was needed. Not only did he look up what I needed, he went to a shipping website, found a template of some kind, typed it up, got it notarized, AND overnight shipped it to me so I would have it when I dropped the truck off at the port 4 days later. He made the whole experience painless and easy. I’ve never had this level of care and professionalism before. Definitely consider Skyler and Great Northwest FCU for your vehicle loan needs!
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July 2023 by Alex Morris
Great place to finance a vehicle. Saved us $175 a month on our truck. I had a medical emergency and they worked with us on our payments till i was recovered. Then We just got a dodge journey and again awesome interest rate and affordable payments. Great customer service.
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March 2023 by Brenna Keller
Had a fraud subscription charge come up on my account, there are multiple from the last 6 months, and the lady on the phone said "I'm only going back 90 days, you should have caught this sooner." She was very rude, every time we've had a bad charge on the account the clerks act as though it's a chore to help us. We will be moving our accounts and loan elsewhere.
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August 2022 by Matthew Dollarhyde
They are an amazing bank without any hidden fees and there community oriented
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July 2022 by I. M. G.
Okay, they seem to have there online statement issues resolved so I'm adding in two stars. The credit union is helpful and they offer pretty good service when they can. They even do member satisfaction surveys periodically which gives us the feeling that we have some control over how the business is run. That's all for now. Thanks Sammi //(~_~)\\
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May 2022 by Michael Thomas
Through the many years now I've been with. Greatnorthwest. And through those years they have been so very good to me affording me to get an RV to snowbird in my retirement.Thanks to all and I hope to see many more years with youMichael Herbst
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March 2022 by Jamie Field
I wish I could give zero stars personally to Darci! I remember when she came to our business United Furniture in Aberdeen in 1998-1999. Back when they were only one suite in the building they are currently in. My first car loan came from them. We pushed for their financing because we wanted to establish a community credit union. Fast forward to today. Since, we have 4 kids, (one has an account at the CU) bought a house (which they only had limited 15yr lending for), so we went thru the very supportive US Bank. Which I would recommend. We own a corporate business and I personally have 3 college degrees. I don't say this to brag. I say this to empress upon you that to what degree I understand how growth has deteriorated this establishment. It's a corporation so frustration is distributed and never accountable. I tried to air my frustration after all these years with Darci and she asked that I go online, so that the outreach would be further. I thought this was a strange ask. Yet, here I am. We will be moving our account, but now it literally don't matter because the Great NW has grown to extremes to almost "to big to fail." There has been loads of turn over, but the one constant is Darci. Bigger isn't always better. Though it might not help... I lost my faith in credit unions and personally will move my business account and personal account to a Bank.
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October 2021 by Ezekiel Daniel
The best time to invest in Forex & crypto currency is now...and the right person for the job is Mrs Jennifer, forget about the negative reviews you may have seen so far, scammers has made it seem like they're no genuine traders again, I can assure you beyond doubts that Hendrick Jennifer is 100% reliable I've made my 4th withdrawal trading with her. I made $14,300 profit investing $1,500 you can make above that all you need to do is...
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October 2021 by Robert Byrd
refinanced my truck today.. it was so easy. great staff. great job.. thank you Great Northwest Federal Credit Union.
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September 2021 by ruthA king
I do not like the new eteller as it does not show pending deposits. I liked the old page better and the new one has a lot to be desired.
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September 2021 by Kalissa Demarco
Employees are friendly-ish. However- the wait is always FOREVER long. I say friendly-ish because they’ll make eye contact when they’re not helping anyone… and then they avoid helping you. It’s weird? If you have errands to run- don’t come here if you don’t have an extra 20-30 minutes to spare.I’m about to switch to TwinStar. Even driving to Umpqua out in Monte would be better since the drive would take as long as my wait time here.
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August 2021 by Aaron Ferrell Frizzell
Incompetent, Don't Trust this Bank!!!
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April 2021 by Rainbow Unicorn
I have always had a great time banking there and Darcy is the best
