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November 2023 by Jody Hoffman
Great customer service. Took the time to find what I was looking for. Great service going through all the features of my new vehicle, making sure I knew how to use everything.
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November 2023 by Jennifer D.
If I could give 0 stars to their service department I would. I was short on time so I took my Jeep (bought from here) to the service department for an oil change. Now that it's time to change the oil again I get under there and the plug is so tight that I can't get it off even using a breaker bar or impact drill. I shouldn't have to use an air tool to take the plug off!! It should have been 1/4 turn on a hand ratchet past hand tight. Obviously they don't give any fucks about other people's vehicles or doing the simple job correctly. Thankfully the plug didn't strip or break the head off. So far beyond disappointed it's ridiculous. You'd be better off going somewhere else or doing it yourself.
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October 2023 by none business
The sales associate, Dustin Hanson, was accommodating throughout the purchasing process and could answer any questions I had regarding my purchase. Dustin was also on top of the loose ends of purchasing my preowned Jeep regarding the windshield and other issues. Jeff Timmons in finance did an outstanding job putting together a package I could afford. Furthermore, Jeff reviewed the additional packages to protect the vehicle and my best interest but did not try to sell me extras I did not want. This dealership is a model of how to sell a vehicle in a pleasant, accommodating environment with the customer's needs first!
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September 2023 by Alexis Drais
Dustin at Five Star Jeep dealership helped me get into a great and reliable family vehicle. He went above and beyond to make sure I had the best car and if I had any questions he would answer them with no hesitations. I would recommend Dustin to anyone looking for a new vehicle.
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September 2023 by Richard Christensen
*Marshall* IS THE GREATEST! He help me so much, i truly can't believe it. The whole staff was nice but Marshall definitely was above and beyond ?? Thank you so much again!
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September 2023 by A Welk
This is the second truck I have purchased from Five Star Ford. What a great experience. Dustin is very knowledgeable and made the transaction smooth and easy. Professional on every level. Thanks Dustin. I will definitely be purchasing my next Ford from Five Star Ford in the future.
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August 2023 by Liz
Dustin at Aberdeen's Five Star Ford was (and continues to be) extremely helpful, knowledgeable, and personable when I was looking for a vehicle. He was able to answer all my questions regarding the Ford vehicles I was interested in, and what he wasn't sure of he researched and got back to me, a.s.a.p.. Dustin listened to my concerns and requirements for a new car and was able to find the best SUV for me. Thank you Dustin for assisting me with all my questions and concerns, even months after the purchase.
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August 2023 by Tony Bloom
Great experience at 5 star. Dustin was very helpful with my f450 purchase and took the time to explain the features as well as the app. Definitely going back for future purchases! Thank you Dustin
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August 2023 by Nainoa Kuni
A big thank you to Dustin. I told him months ago that my wife was looking for a specific vehicle. They got one in and he gave me a call. I was impressed that he remembered me. Although it ended up not being the trim that we wanted, he was helpful and walked us through the ordering process. Out of all the cars we've bought over the years from various dealerships in multiple states, Dustin stands out as the best. Again, thank you so much!
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August 2023 by Zachary Haskins
Greatest vehicle buying experience we have ever had. All employees were really friendly and helpful. Quick easy process that we really appreciate. And a shout out Thanks to Pat “Super Fly” Noll.
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August 2023 by Russell Knorr
Dustin Hanson is a super cool dude to work with. He made me feel like I was buying my Jeep gladiator from a friend and not just some sales rep and it didn't have that sale transaction feel... Not one bit. This was a several week transaction. From the day one of me and my fiancée stopping in, to the day I told him over the phone...let's do it! However, Dustin I don't want to sit there for hrs on end negotiating price. We did that all on the phone before I came in. I'm very pleased to say that Dustin was the best I have had, and his team that supports his fantastic as well. They all work together well. I will send everyone I know to Dustin.
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August 2023 by JamaFae
Dustin Hansen at Five Star Dealership has truly made my car shopping experience a breeze. His helpful and informative approach has been invaluable in guiding me through the process. I appreciate his dedication and am looking forward to finalizing my purchase with his assistance. Five stars for Dustin's exceptional service!
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August 2023 by Dylan Fisher
Anytime I've had questions about cars on the lot. Dustin's answered in a timely manner with professionalism and a positive attitude. He tries his best to be as helpful as possible and very approachable. I highly recommend him for your next purchase!
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July 2023 by Gman R.
We had a trade in so we can get something better. Marshall was VERY knowledgeable and nice. I would consider family and friends to come here. Nice atmosphere!New Update! Brought my mom in when I had my wifes car was being serviced, mom was looking around and spotted a jeep compass. She fell in love with it, did the paperwork and all was good to go!!! Marshall and the gang are just awesome!P.S Stay away from the Burger King in town. :P
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July 2023 by Jessica Rush
Just purchased a vehicle there within the last 2 months. Have had some issues...some have been fixed some have not. My spare key that was given to me was not for my car. Have mentioned it about 7 times now and keep getting told yeah yeah...but still no spare key. They are expensive.