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November 2023 by Danielle R.
A repair that I had done at Five Star was not done well and trying to get the issue resolved has been ridiculous. Overall the customer service I have received around this issue from Five Star has been sub par and if I could give less than one star I would.
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August 2023 by Mary Makosky
I was pleasantly surprised! I almost didn’t recognize my own car when I picked it up! I’ve decided to make this my annual gift to myself. Thank you, Five Star Detailer.Service: Auto detailing
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February 2023 by Jean Lingg
Came away car looking great
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December 2022 by Roger C S.
This is a follow up to my previous review regarding a less than favorable visit to the Toyota Dealership in Aberdeen on November 10th this year. That earlier visit include an extensive and expensive service including replacing tires all around and some issues discovered the next couple of days involving damage to a rim and failed pressure sensor. Before I could get back to them the service manager, Jason contacted me about returning the vehicle to inspect they work. I took my Prius back in on December 1 and we reviewed my issues. Incidentally the Coffee machine was now repaired and available in the customer waiting area and I was impressed with the quality of the products available in the new automated coffee service. Anyway, as a result of our discussion Jason had the tires removed, all of the (very expensive) pressure sensors checked, the bad sensor identified and replaced for the cost of the replacement sensor only which was very helpful when you're retired and live on a fixed income. Thanks Jason and the Five Star Service Department.
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August 2022 by Ee K.
Chevy truck had a recall, and 5 Star quickly fit us in. The service was excellent and QUICK. We waited in the very comfortable waiting lounge, which has a free coffee machine, TV, lots of magazines (yeah!), and very comfortable chairs. The ladies' restroom was very clean, as was the dealership in general. The dealership is easy to get to, right off 101 through Aberdeen. There is a breakfast place close-by, and there is a little coffeeshop inside the Swanson's across the street. Very pleased with 5 Star.
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July 2022 by Victoria M.
Ordered a new vehicle working with Matt. Was told we could ordered a new RAV4 and that we would have the first right of refusal. The waiting period for a new car was going to be about 3 months. The vehicle arrived and we were not contacted and they sold the vehicle to another customer. Will not go back to Five Star.
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February 2022 by Timothy Costner
Five Stars Detail Department is top notch, they have never let me down!Services: Steam cleaning