Body Shops in Aberdeen, WA

“Awesome work on my new vehicle that got backed into in a parking lot! I was worried the paint would be difficult to match due to it having pearl in it. They DID A PERFECT JOB! Thank you Northwest Collision?? The employees are SO COURTEOUS and KIND??”

“Words cannot describe how great this dealer is.

I call Bill in parts and his unique voice always makes my day.

A few years ago I needed to take my 1 KW into a dealer for AC repair. I own 4 semis but only 1 back then was a Paccar truck. It didn’t matter to them, Marleen treated me as if my 1 truck was all that mattered. They genuinely care about the owner operator. My down time is always super short vs the down time at the shops my new Mack’s have.

I’ve always been afraid of dealerships for being greasy and over billing but this is the absolute most honest and fair dealership I’ve ever used. On the RARE occasion they make a mistake, they call me ASAP, own up to something they did wrong, and then make it right. Most other dealers will throw parts at trucks and if it doesn’t fix it they’ll cover it up and make it like the truck needed more than the original issue. I feel secure when I drop my truck off here because I know they’ll fix it right and stand behind their work and diag. It’s because of Marleen and Bill that i bought 2 more Peterbilt with paccars in them. Because I know they can take care of them. (I’d buy kenworths but for now I’ve only found deals on 389s). I most likely won’t buy any more Mack’s even tho half of my fleet is Mack because how bad the service department is at TEC. And the second they are out of warranty they will be coming to Pape Aberdeen to get work on them. Because even these amazing techs who have no Mack training at this KW dealership is a safer bet than the monkeys running around TEC Equipment.

Thankyou guys for everything that you do.

Side note- Pape Lakewood is trash. Never go there. Always go to Pape Aberdeen. It’s worth the drive.”

“Wanted to acknowledge the great customer service I received last Thursday, July 11th.
Both of your customer service folks, Kim and Paula did all they could to get me in and out of the repair center quickly and very satisfied with the repair needed on my mirror.”