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September 2024 by Kate Otto
Professional front desk and a great opportunity to chat with the mechanic. We had a very large repair and they got it done in the time frame they quoted. We needed this to be so because it’s a work vehicle.
They had said they would update us by phone on Tuesday which didn’t happen. We called them on Thursday to get a progress report.
They were willing to stay late till we got there and spent time communicating about the repair.
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September 2024 by howard langford
Great service, excellent job fairly priced. Exactly what I look for.
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September 2024 by Lynn Webster
B&B Automotive did a great job! They were courteous, friendly, and gave me a ride home. Highly recommend them
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September 2024 by Albert Ordelheide
Still waiting for a follow up call on the ecu
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August 2024 by Sherry Schmalz
The people were friendly and helpful. They kept track of what was needed each time I come in and let me know the cost before doing the extra services that were needed. We appreciate they keep our car running well.
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August 2024 by David Lawrence
Great business, they take very good care of my vehicles.
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July 2024 by Alberto Fusi
Great service. I would definitely recommend them.
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July 2024 by Ben Hughes
Great service and friendly staff
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July 2024 by Gordon Glasgow
Great reliable and consistent service always!
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July 2024 by Mike Hopkins
After having some issues with my truck I took it to a shop in Ocean Shores. Expressed the issue I was having and was told they would fix it. $650 later that was not the issue. I looked around for the best reviews on an auto shop and decided to give B&B a call. Tyler took my call and was great and answering my questions and getting me on a schedule as soon as he could. Went for the appointment and Josh the mechanic was able to fix my truck and even went above and beyond. By actually showing me what he was doing to fix the issue. Also gave me a nice list of areas of concern for me to start saving for to work on next. Josh is a great mechanic. While waiting I had some great conversation with Jeff the owner. Great guy to talk to. It shows that he not only cares about his crew but his customers as well. His prices were reasonable and went above and beyond to ensure that I was happy with the service. This is now my go to shop. Great group here.
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July 2024 by Susan Nakashima
Nice place. Professional. Unfortunately they did not have specialty tools to repair my Mercedes Differential leak/fluid change. it was indicated as an urgent repair during the 30 point inspection a few months ago. . Suggest better communication amongst staff to clarify what they can work on vs scheduling a customer for the work, then not able to do it when I brought it I. The second time.. Otherwise I would definitely recommend B and B if they can perform the service.
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July 2024 by Jessica Glaim
They are always upfront and honest, I trust them with my vehicle
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July 2024 by Carol Quigg
Friendly people and great service!
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July 2024 by Cynthia Rive
THANK YOU! Very professional business. Curtious & knowledgeable.
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June 2024 by Shoshannah Thieme
They were very professional. They did an excellent job of keeping me informed of what was happening. They were not able to diagnose my car due to makers restrictions but gave me a reduced charge to reflect that. I would recommend them!
