-
July 2023 by John Reynolds
Easy and quick
-
January 2023 by Myra C.
Lazy lazy lazy workers at the customer service desk.Came to pick up an order.Told no , we need to drive around the store then call the number someone will bring it out to the car.Drove to the spot, called number. It's BUSY!Called again. NO answer!WTH?Walked in again. Told to download the app and then request it that way.Forget it. Pass!
-
January 2023 by Monica G.
I personally choose to avoid this Walmart because each time I go here it's always a disaster. The shelves are rarely stocked, typically dirty, always long lines, and not so friendly staff. Customer service here is crazy with returns, but when I went to a different Walmart they easily returned and refunded my items. Would be much easier to shop at this Walmart if they'd open more lanes because waiting in excessively long lines is just not ideal.
-
December 2022 by Rob G.
The worst Walmart that I've ever dealt with and I used to have to deal with the Walmart in Hartford, CT. Every time I come to this store, I realize how much I hate Walmart. Why am I waiting 45 minutes for someone to come with my drive up pickup order? Every time! No other company is this inept at operations. Do better Walmart!
-
December 2022 by Ge N.
More organized. My only thing is, the customer service representatives do not like to answer the phone. I was told I would be fully refunded for a product I brought from the store, and I was only refunded half of my full purchase. Tried to call, and no answer several times. So they don't like answering their store phones...
-
October 2022 by Shadow G.
EVERYTIME) every time I call you guys no one picks up and when I go into the store some people are rude the prices are high and it's dirty im not coming back to Walmart if this happens more
-
September 2022 by Frank Carol S.
I got up at 6AM to arrive before Walmart auto opened, I needed two tires. I was told when I signed in I was in second place for tires but I was third. I was there from 7AM til after 10AM. As I watched it seemed like the mech spent more time on the computer than changing my tires.From the time he started on my car it took him about an hour just th change two tires. When the job was done and he pulled my car outside he found one of the tires was going flat. He didn't make sure the tire was properly sealed. MORE TIME to put it back in the garage and fix it properly.They apologized and told me they were short handed but that should not become the customer's problem, they need to hire.unless you have hours to waste don't go to any Walmart for auto service.
-
February 2022 by Damien J.
This Walmart here is one go-to spot for my girlfriend and I. We've been going curbside service for almost a year going back to when I contracted COVID last year. This method really beats the frustration of standing in a long line and passing fellow customers, especially during the pandemic. It's safer for the both of us and they're able to deliver our groceries to our car. Mostly, we pick them up on Sunday afternoons to start the week. We check in with the Walmart app and they come to the vehicle within minutes. But there have been a few hiccups with orders from time to time. Besides not having some items (not all their fault), sometimes I wonder if their employees do everything nearly 100%. For example, my girlfriend ordered 4 regular potatoes that we bake for dinner and they gave her 8. I always order 4 bananas that I eat every morning and they would pack up to 10. Now thankfully nothing is charged extra. However, on our recent visit, I ordered 2 pounds of ground beef and what do I see? Slightly brown ground beef that doesn't exactly look pink. My girlfriend ordered a pound of beef and it was very pink. So I was very disappointed. Luckily, the app allows you to request for a refund and they were very quick to do so. Does all of that say don't go here anymore? No. Again, this method has worked out well for both of us. And if they don't have what you ordered, it all gets refunded back to you with no problems. As always, they'll see us for curbside service.
-
January 2022 by Alana Wenzel
Order online to save time just so you can wait in a line of 20 people anyway. As with every Walmart service, I’d give 0 stars if I could.
-
December 2021 by G L.
This Walmart sucks, I called and phone rung for twenty minutes and no one picked up. Hung up and still no one picked up. Piss Poor Customer Service
-
November 2021 by Lynne A.
Walmart should NOT offer pharmacy pick-up anymore. They clearly don't have adequate staff. I have been out side for close to an hour after calling 4 times with no answer, then put on hold for 13 minutes before I hung up. When I complained last week that had the nerve to tell me I should order my prescriptions thur the mail.
-
August 2021 by Shiella F.
this walmart suck!!!! i order 1 thing yesterday morning at 10 (8/13/21) one item for pick up and its been more than 24hrs its now 11am 8/14/21 and i still didnt get my confirmation for pick up. Ridiculous i wouldve understand if its multiple things! UPDATE*** 11:20am i called the 'pick up' NO ANSWER (this happened yesterday also) Then called customer service someone pick up and hung up right away! Called again and it just ring forever no one answered lol how are these people not fired yet. Lol
-
July 2021 by Amir F.
Zero stars if i could. Terrible experience. I wanted to do a WIPS payment but Money services was closed at 9:30am. So I went to customer service to do the WIPS payment and was denied. But why if I have done a WIPS payment at the customer service desk before? I believe the employee didn't feel like doing it. Terrible job Walmart.
-
March 2021 by Robert L.
Had my tire changed and observed them driving my vehicle aggressively in a figure 8. There reasoning was to make sure the tire doesn't fall off....... now my alignment is messed up! Maybe they should get out off the tire installation business. If I don't drive my expensive vehicle like that....neither should they!!!!!
-
March 2021 by Kayla M.
I just love this Walmart. Although I only do pickup orders the employees are all so nice and very helpful. Also one employee that works in the deli separates and slices the cheese perfectly. I know that's a weird thing to compliment...I just enjoy the small wins In life(when my deli cheese doesn't stick together) thank you Yorktown Walmart for making my life a little easier! Also I recommend doing pickups during the week if you can. Weekends are very busy and you will have a bit of a wait.