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April 2024 by Ilene Costello
I loved Leslie and when she left, I got an appt with Maddy. She was cool and sweet and my hair came out better than it had in years! But when I was away at my dad’s funeral, my job msgd that I had to be there for a meeting right at the time of my appt with Maddy. I had to cancel with short notice and the woman who answered the phone was a total snob! She acted like I was lying and wouldn’t let me speak with Maddy. All I wanted to do was bring Maddy some cash to make up for my short notice. Maddy - I have a $50 for you if you can get past the warden! You are GREAT, but I’m not dealing with the snobbery of style by design! PS - I hope your dog’s food came out good!
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January 2024 by Amy Monteiro
Rachael is always amazing.
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January 2024 by Wade O'Neill
Professional Customer Service
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September 2023 by Heather E.
Angie the apprentice did a wonderful job. She made sure I was perfectly happy. Give her a shot!
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August 2023 by Paula W.
Always great service and suburb haircuts! Best salon in the Hampton Roads! Definitely a hidden gem.
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August 2023 by Janette Burgess
I am new to the area and had a hard time finding a great place. I looked around and tried several places (to the detriment to my hair). I finally came to Style by Design - and I could not be happier! When I look in the mirror and LOVE what I see every single time... you know the place is a gem. Anne cuts my hair, she's the best curly hair expert I've ever come across, and Julia does my highlights. My color is always stunning. Do yourself a favor and just book your appointment. You'll LOVE this place!
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August 2023 by Michelle
Anne is amazing!
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July 2023 by Amanda
Absolutely amazing!! I don't want to go anywhere else!! The products, the people, and the salon are all above expectations. Thank you so much Courtney, I can't wait to see you next month with my daughter!
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July 2023 by Tiffany Weddle
I love this salon! It’s always clean, inviting and everyone is friendly. I’ve had Rachael do my hair for years and won’t let anyone else touch my hair. She does a fantastic job! I have long hair and have been to places in the past that take a long time. Rachael always has me out within 2 hours. That’s for cut and color! I have long thick hair and have routinely spent 4-5 hours in the past getting my hair cut and colored. Rachael is quick and delivers beautiful results. I love going to get my hair done now because of Rachael:)I highly recommend Style By Design!
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May 2023 by Eric Jacobson
They take excellent care of my mother, personalized service, super friendly and fairly priced! Thanks!
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February 2023 by Caitlin Coleman
I love the aesthetics of this place, it's very swanky and best of all, lots of plants! Not to mention all the stylists there do great work!
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January 2023 by Jamie W.
I debated on whether or not to give a one star but I did have a ggood 1st haircut there a couple months ago with Mercedes. Today I went there to pretty much just get a trim. Since my hair wasn't styled I did show a picture for example which as you can see is a quite angled inverted bob which is what I got last time and I just ask that the back be may be a little bit shorter but to keep as much length as possible which should've been maybe half inch at the most cut off from my total length since I didn't get a cut that long ago. For reference my longest point was past my shoulder. My stylist seemed a little bit nervous and was not the most friendly but I was there for a haircut so that didn't bother me too much... after she trimmed the back she had me look to the side and down while she cut the sides when I looked forward and she asked how I liked that length I told her that I asked her to keep the length she said "oh sorry" I am not a confrontational person, (in fact I even tipped $5 which isn't much but I know people make mistakes) and what had happened was done, it's not like she could put my hair back at that point. She essentially gave me a mushroom cut and my hair was now not even chin length, it was just barely below my earlobe. I have never went home and cried about my hair but today I did. before I went home I had an errand to run close by so I sat in the parking lot for a minute just trying to process how and why what happened, happened. So I decided to call and this is probably the biggest reason why besides my hair that I decided to go ahead and leave a review... when I called one girl answered and I asked who the manager was, she told me and I asked if she was available she said yes but I'll have to put you on hold I said that's fine, she pretty much immediately hung up on me. So I called back and asked for the manager and the girl that answered this time was a completely different person and she asked why I need to speak with her which I'm pretty sure is not something that I should've had to disclose but I said oh I was just in there not too long ago and I just wanted to talk to a manager and that's when she said my name and she told me who she was (Kayleigh, my stylist) so I just decided OK well she already knows that I'm calling to talk about her so I'll talk to her about it even though I shouldn't of had to and it was awkward for me I told her that my hair was nothing like what I asked her for and that I have never in my life had someone mess up this much on such a simple cut. At that point she told me that I should have taken care of it at the salon and that she would give me my money back, to which I told her that it wasn't about the money and I had even tipped, it was more about principle and what makes me upset about this experience is that she knew that I was calling after someone more than likely had to have informed her and she obviously knew that I wasn't happy with my haircut so why did she not take it upon herself while I was there to offer the compensation of a haircut while I was there? All in all I'm just really displeased with how things were handled and it's just really unfortunate because now I feel like it will be too awkward for me to come back in there and get a cut with someone else.
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November 2022 by Patrisha R
Highly recommend this salon, it is very clean and the staff are all professional and welcoming. Mersades was my stylist and she was very friendly, and cut and styled my hair just like the picture I showed her. She took her time and made sure that I was involved in the process, I am so in love with the results! The price is very reasonable-- I am definitely coming back here next time!Services: Haircut
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September 2022 by Sarah Hagen
Took my 13 year old daughter in to see Julia for a cut and color and it was a wonderful experience! Julia went above and beyond our expectations and my daughters hair came out perfect. I definitely recommend seeing Julia. You won’t be disappointed!Services: Hair coloring
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August 2022 by ann sears
Amazing
