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December 2023 by Pocket C.
I had my wedding set resized at this jewelry store. It is a solitaire with a wrap wedding band, the band has baguettes all around. They did a fantastic job and they did it fast, I had my rings back the same day. They checked all the stones and the setting to be sure everything was in good condition in addition to cleaning my rings up. My rings looked as good/or better than they did when I got them 30 years ago. The staff here is amazing! Very friendly, knowledgeable and professional. Some of the best customer service I have experienced in a long time. It was a nice change to feel valued as a customer, as it doesn't seem to happen very often these days. I sincerely appreciated a small business that provides superior customer service versus a chain/franchise that has employees representing their business that are not invested in the business and are just there for a paycheck. Unfortunately I think we have all experienced that type of situation as consumers. I'm not saying that everyone is that way, there are some employees that value their jobs. The customer service experience I had here compared to the "big box" jewelry store at the mall was shockingly different. I now know exactly where I need to go for any of my jewelry and watch needs. I highly recommend this jewelry store based upon my experience here and I will definitely be returning.
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October 2023 by Elizabeth Gee
Simply Unique is a "gem of a jewelry store"! Since discovering this unique store, I've been a regular fan. Alex & Tim are excellent at what they do and their associates are always friendly & helpful. Plus, the quality of their work and reasonable prices simply can't be beat. They also provide off-site appraisals which are done quickly and reasonably. I recommend them highly!
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July 2023 by Nick Falls
Incredible service without any of the “push” you’ll experience at a big jewelry chain. I went to one of the big names just for ideas around engagement rings and it turned into a sales scenario not too different from a car dealership. I was immediately turned off and found Simply Unique, came in again just for ideas and Mindy was extremely helpful. Looked at pictures I had and she was able to merge them all together. After some back and forth we had the finished design sent out and the ring came out perfect.
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May 2023 by Andrew C.
Great customer service. Would use them again. They quickly and efficiently handled my repair. Excellent work.
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March 2023 by Joyce Corriere
They help me design a unique beautiful pendant. highly recommended. The staff are wonderful people to work with.
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March 2023 by Diane P.
This is an update to my original post. So they "exchanged"other diamonds and gemstones in my other jewelry. My other diamond earring,2 pearl earrings, anniversary ring,my mothers engagement ring platinum removed. I have the original paper work for my jewelry and had an appraisal done. By the way the first company I requested to do the appraisal G.......... and sons,, Rebecca said she couldn't do it because she couldn't cause harm to another jewelry. She stated it was against gemolgist code to do a negative review of another jewelry. My jewelry does not look the same and of course the value has changed.I really can't believe that they did this.I have filed a police report.Believe me when I say under no circumstances should you take your jewelry here ! They will write a rebuttal to my review saying they have been in business for 35 years! Well they have been getting away with this deceptive practice.
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January 2023 by Heather Steinmiller
The jewelry store I'd patronized for over 20 years closed recently, and several friends recommended Simply Unique as a new alternative. I needed some repairs done, so I visited them for the first time this morning. Holy moly, I was utterly blown away by quality of the merchandise, the friendliness of *all* the personnel, and the extremely reasonable prices. The on-site goldsmith is, to my mind, on par with the amazing bejeweled eggs created by Fabergé at the turn of the last century. You *must* go into the store to see what I'm talking about - I cannot describe the beauty and craftsmanship adequately. I definitely have found my new favorite jewelry emporium.
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December 2022 by frank schaffroth
I didnt have the best experience. Had a ring made, wedding band with a name engraved on the inside and a single stone. They said it was done, so i go to pick it up and its missing the engraving, so they did it real fast, and the letters were cut off. So they ground that off and tried again with smaller letters, and it still showed remnants of the first engraving attempt. The band was tapered on the inside (they didnt tell me that initially and wasnt what i thought i was getting) which led to these issues. They finally corrected everything by the time i left. Make sure you ask questions so you know exactly what your getting. I wish i could say im 100% satisfied, but im not and left the store frustrated.
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December 2022 by Chris West
I dropped the ball on getting a ring resized for Christmas. The staff was so helpful and even fast tracked getting it resized! I will be back and will tell all my friends about Simply Unique!!
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November 2022 by Verda Early
We have had the privilege of shopping and buying several pieces of lovely jewelry from these very talented people. First was a unique engagement ring, and great advice on pairing it with a wedding band. Then we took an antique diamond watch in for appraisal, and decided to convert it to a bracelet, if possible. Alex said it was indeed possible, and he, Mindy and Tim all gave us great ideas. The final product is breathtaking! A black opal set into the watch face, encircled in yellow gold, with the bracelet untouched in its white gold & diamond glory. I didn't even know black opals existed! We will definitely do all our jewelry shopping at Simply Unique in the future!!
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October 2022 by Ruthie Davlin
Wish I could give more stars!! Everyone at Simply Unique is simply wonderful! I had 3 stones from my grandmother that I wanted to create a 3 stone ring with. Tim was so helpfully when picking out the setting to explaining what he would do to help really secure the larger stone. The process was all done quickly and with great communication from the team. Their pricing is also great! I had received a quote from another local jeweler in town and that store quoted me DOUBLE the price for something similar. I am so happy that I chose Simply Unique to make this piece come to life.
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October 2022 by Katie Halford
Took my ring in for plating. They did a wonderful job. My ring looks brand new! Highly recommend!
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August 2022 by Mary Bentz
Alex did a wonderful job of resetting my wedding/anniversary stones. He and his staff were sensitive to my wishes to use my original, conservative stones and developed a setting that updates them. I love the look of the bezel settings and appreciate the simply unique design, thanks Alex!
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August 2022 by C M
I picked up my ring today and could not be happier about the repair. Thank you Alex you did an AMAZING job in making my ring wearable, I rather admirer it on my finger then in the drawer ? Your skill set is incredible.Superp service . Thank you Tim.
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July 2022 by Carmela Mewes
I just picked up my ring from this shop and Alex did a fantastic job in repairing my ring which was very labor intense and took a very high skill level. I could not be happier with the repair I finally can wear my ring again instead of housing it in a drawer. Thank you Alex! Thank you Tim for showing me all the option that where available for my ring repair also a thank you to Mindi and Dawn!
