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September 2023 by Maria Hedetniemi-Martello
Very pleasant shopping experience. Staff understood what I was looking for and educated me on the pros/cons of the choices I was considering. Delivery charge is considerably more affordable than a nearby big name retailer.
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September 2023 by Gabriela Christie Toletti
I had a wonderful experience. Exceptional customer service! Richard was very helpful and I found great products products for a design job.
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September 2023 by Beatrice Klusman
Very good service. Large selection of furniture. I didn't feel pressured. The sales person gave us enough time to look around by ourselves.Knowledgeable about the pieces and helpful in choosing the right furniture and fabrics. I would recommend this place to anyone.
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September 2023 by M. Ramirez
My wife and I found everything we were looking for at very reasonable prices. Staff was helpful, but did not hover over us while browsing the inventory. The purchasing was fast and easy. My only suggestion is to cool the building down a bit more. It was a tad hot while shopping.
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September 2023 by Amy Sullivan
My parents bought lift recliners over a year ago, and the remote went bad. He called and was quoted about $100 for a housecall. I stopped by in person to describe the issue and arrange repair. They not only found the part I needed based on my description, but they also didn’t charge me a penny! They were so incredibly kind and understanding of my frustration in dealing with caring for my parents. Mr. Spencer chatted with me while Grayson and Todd swapped around chairs/remotes/back stock to find exactly what I needed. They were amazing! I highly recommend this location and these guys if you’re in need of some goodwill and kindness in addition to furniture!
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September 2023 by Judy Remsberg
Beautiful pieces so it took a while to decide. But we found a sofa and chair that fit our style and bodies perfectly. Debbie was very knowledgeable and helpful in our search.
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August 2023 by Gregory Smith
My wife and I walked into the Roberts Furniture in Yorktown, Virginia we were greeted with kindness and a welcoming smile from the manager Debbie Belisle. She walked us through the store we found the sectional we desired. We completed the necessary application and the process from start to finish was under 45 minutes and she worked to give us a great deal. If you are looking for furniture visit Roberts in Yorktown they have a large selection of quality items that will enhance your home.
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June 2023 by Andrew Watkins
Very good service very professional answered all of our questions and recommended a really good quality couch. Haven't had it delivered yet hope that's going to end up just as good.
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May 2023 by Savannah Welsh
Wonderful people and was very helpful. Definitely recommend to anyone looking for furniture and the pricing is very reasonable.
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May 2023 by Niki Lynn
My father and I went in on 4/29/23. We just bought a new home and needed furniture. We were greeted outside while we were looking at the patio furniture by Mike. He was great and entertained my son with all the crazy questions he had. He walked in the store explained everything and then let us browse. He checked on us and was great. We told him that I needed to let my hubby look at what I chose. He then told us they were open tomorrow and see us tomorrow. The next day the whole family came and Mike was there to greet us. He didn't rush us. I showed everyone what I wanted. Then we got to meet Debbie. She was great helpingmy dad and husband get the financing that we needed. Mike was there yet again entertaning my sons questions. Mike then got everything to together that we needed and couple of other things that we needed like the great protection plan you guys carry and the great delivery and set up you having. Now everything is all tied up and ready for new house. Guess what no rush on the delivery because you guys will deliver it after we close on MAY 26TH So thank you Mike and Debbie for making this exciting stressful adventure alitle less stressful and little more exciting.Thank youThe Hopcrofts and DoDad
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May 2023 by Ann Hogan
My experience was quick and easy ordering my new furniture. Was very pleased.
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April 2023 by Deborah White
I had a very nice salesperson who give me time to look around choosing the furniture I favored. What a selection! Ms Debbie was very polite, gracious, n informative when it came down to deciding color, availability, n protection on product.I brought furniture from this company before 25 yrs ago n it's still in good shape so when I decided to get new again... ofcourse it was back to Roberts Furniture n Mattress.
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March 2023 by S.L. Keith
We went to Roberts looking for new recliners. We were greeted by Tim Youell. He was very helpful and had the right balance between asking if we needed more help and just letting us look.Once we found the recliners that we liked , Tim was super in helping us with colors , fabric and options.The chairs were ordered and Tim kept us updated until delivery. The chairs arrived today as ordered and in perfect condition.We highly recommend Tim and the Yorktown Roberts store for your furniture needs !
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March 2023 by Margaret Gaskins
I walked in, and Tim Youell gave me the opportunity to look at what was available on the showroom floor, then assisted me in finding exactly what I've been looking for. Tim was very helpful, and I would and will recommend him and Robert's to my friends.
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February 2023 by David Langdon
The staff were very friendly and and greeted me as soon as I came in the store. I told them what I was looking for and they immediately directed me to the exact recliner I wanted.
