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March 2024 by MattMoto
Went in with a question and left with the best experience possible. Big shout to the crew you have. Thanks again, Brandon & Tj.Insane customer support.
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February 2024 by Naomi Trance
Garbage mge workers and garbage clientele service. I won't be advising anyone to come here.Your workers are useless biggots.
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February 2024 by Amy Monteiro
Employees are always super helpful.
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February 2024 by Emit Brown
Ive had good experiences here most of the time they're helpful and I will go out of their way to ask if you need any help.
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February 2024 by Jill Brown
Thank you TJ today for your help and amazing conversation!! You made my visit very enlightening and enjoyable for me to have to wait for my Jeep to be done. TJ, I enjoyed the conversation and the education you shared! This is my go to place even that I don't live close!5 stars for this O Riellys!
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November 2023 by Iris H
Been coming here for years, always helpful and friendly. Thought I needed a new battery, but Doug helped me clean the corrosion off and sprayed protectant to do a battery test. Turns out my battery is still good, and I left learning something new and saving money. Because of that, I’m able to go to work without taking a day off to mess with the car. Really appreciate their kindness in the community!
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October 2023 by joanab
The light to refill coolant had been coming on intermittently on my BMW 528i. I had two places check it and they both said that it was fine. I won't go into the details behind that. I walked into O'Reilly's Auto parts and two gentlemen there where exactly what I was looking for. One of the gentlemen went out and checked my coolant and indicated that yes it was low but more importantly the color was off. He recommended that instead of spending money on coolant that I get the radiator flushed. He gave me the name of H&H Auto Repair in hampton. I couldn't be happier with the service that I was given by Doug Miller at O'Reilly as well as the other gentleman in the store. In addition to service that I received from the O'Reilly his recommendation was I will be posting a separate review for the service that I received at H&H.
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July 2023 by Bryan Forrest
Gary went beyond the call of duty today and spent over 40 minutes with my car battery installation, which was not easy due to older vehicle, worn out parts things like that. He was a real pro and didn't let that hinder him at all and exhibited the expertise of an A-1 car mechanic! That's just one of many positive experiences I've had at this store - the Yorktown location.
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July 2023 by Anthony Boyer
Well first they had enough people to work there. The young man who changed our battery did it with precision and in a timely manner. They have me as a customer!!!!!!
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July 2023 by Tim McNamara
Excellent prices, parts and the people
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April 2023 by Max1Chase1
Needed 11 gallons of 15w40 for my truck they only had 4, business lost on the sale, got all 11 at Grafton parts store.
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April 2023 by grayling drummond
New store and the parts clerk Linda was very courteous and helpful.
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December 2022 by Ryan Thao
I’ve been shopping at Oreilly’s for the past 5-6 years and have never ever dealt with anything like this. There’s a big guy there that’s a manager that didn’t want to warranty my part. One of his employee, long blonde hair dude, snatched a part out of my hand and told me to not touch the part even though I was trying to show him the difference in a new one and the one I wanted to warranty. Worst customer service I’ve ever received at an Oreilly Autopart store. I threatened to call the district manager, even though I never got through to talk to the district manager cause they never pick up their phone, to tell him/her that their employee snatched an item out of my hand. By then, they decided to help warranty my part but I had already gone to another oreilly and got the warranty I needed. WILL NEVER GO HERE AGAIN!
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September 2022 by Brad Smith
Best auto parts store on the Peninsula. Friendly. Knowledgeable. Always willing to help. Never walked out disappointed.
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September 2022 by Ross W
Sales people were friendly on the phone and in person. Also they installed my wiper blades for free. That was a bonus.
