The Yorktown, Virginia O'Reilly Auto Parts store #4454, located at 111 Goodwin Neck Road, is consistently praised for its excellent customer service and knowledgeable staff. Customers highlight the store's cleanliness, organization, and welcoming atmosphere, which makes it easy to find the parts, tools, and accessories they need. The store's Parts Professionals are described as friendly, helpful, and willing to assist with any project. Reviewers single out employees like TJ, Brandon, and Eric for their outstanding customer service. One customer even wished more people shared the positive outlook of the team members. In addition to the helpful staff, the store offers a range of services including free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a free Loaner Tool program. With over 6,000 locations across the US, O'Reilly Auto Parts is a go-to destination for customers in Yorktown. Reviewers consistently recommend the store, with one customer giving it a 10/10 and describing it as "super helpful and friendly."
Hands down the best customer service around!!! They are the nicest people and so helpful.They have earned my business for life. Thanks for everything y’all do
November 2024
10/10 recommend! Super helpful and friendly! Ask for TJ or the manager, Brandon. Two of the most helpful and knowledgeable people I've worked with! Pet friendly, too!
July 2024
Best auto parts store! They are military friendly and customer service is second to none. Shout out to Gary, thank you sir for your customer service. You are one of a kind!
