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“Joe was amazing! He made the mattress buying experience more enjoyable. He was knowledgeable and friendly.We tested a good number of mattress options thanks to him and the variety of in store options.Very reasonable prices which, along with comfort, was a top priority.Highly recommend this clean location,and joe as the salesman!”
“We bought a beautiful sectional from here, Made in the USA. It’s big, comfortable yet firm enough for us. Their designers are so knowledgeable. The delivery guys were such professionals, explained as they set it up and wanted to be sure we were satisfied. This will be our first stop the next time we need furniture.”
“Curt and T were quick and fast with my delivery and setup of my dining room set. Very satisfied with their service.Received my living room delivery by Marcus and Brandon. They were on time, efficient, and very polite. My furniture was setup with ease with the excellent customer service the both of them provided.”
“Had a great experience at Roberts furniture & mattress! Worked with Ed and he not only went above and beyond not only to help me find a great deal but also helped get me a great delivery experience. If you are looking to be treated fairly and honestly, go to Roberts.”
“Garren provided the most honest, straight forward and informative service. His product knowledge and ability to relate with our son and his sleeping needs were so impressive. Would highly recommend this company to anyone needing a mattress.”
“I can’t say enough about the service I received from Alison - she was so helpful. I purchased 2 Sleep Number mattresses (I was replacing a Sleep Number mattress that I had had for 20 years). Needless to say I love my mattresses. Unfortunately I can not say anything good about the customer service. When my mattresses were delivered, the crew knocked a hole in my wall (Mark). He offered to come back and fix it but that never happened. I completed the necessary paperwork to file a claim to have it repaired. For three months, I have called only to be told that someone would call me back. To date I have not received a call concerning my claim!!!!! Any suggestions???”
“I once walked in to the Firehouse Subs when I meant to walk into Five Guy's. Everyone in the Firehouse Subs greeted me and I immediately realized my mistake and walked out without saying anything. I'm sorry for being so rude to you Firehouse Subs. I like you and Five Guy's the same ❤️”
11AM - 6PM
451 A Oriana Rd, Newport News
Mattress Stores
“Shoutout to my man Pat Jack. He made this process so smooth, made sure all my items was well taken care of when they arrived at the store, kept in contact with me to make sure I got my order on time. Just an amazing overall experience. I really appreciate him”
“Gena was AWSOME!!! She was very knowledgeable about the products I was interested in, her attitude was jovial and she even laughed at some of my explanation of things. I do not like to physically go out and shop, but Gena made it a very pleasant experience.”
“Daryl was very helpful and provided great customer service. He gave us time to look and gave us help when needed without pressure. My type of sales professional.???”
“Top notch sales and service from Isaiah Merritt! Good quality furniture. Good deals. Excellent, timely delivery. Liked the concept of.”the dump” with one offs, floor models and final sales. Worth a trip in!”
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“I have been looking for the perfect sectional and finally found the customizable brand that was perfect for my needs. I should have known I should have STARTED at Roberts from the get go. They had the brand, layout and the fabric I wanted available for quick ship(other store was going to take almost 11 weeks!).Cheryl, greeted me warmly when I entered the store. She is very knowledgeable of furniture brands. She answered all my questions and asked me questions to know my needs. I’m so thankful for my experience at Roberts furniture. Go see Cheryl! You won’t regret it!”