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July 2024 by jinson kaplan
Very disappointed with Crystal and Mark Irwin because they were not honest with my case. They gave me the runaround for over 2 weeks only to say they denied my request today. Still never got a straight answer. Mark Irwin also allowed his employee ( Crystal) to get the blame until I overheard his conversation over the phone. Very unprofessional
Mr Irwin,
In response to your feedback, who provided the underwriter with the incorrect information? When I initially contacted Crystal, I provided all the information she asked. Whose job is it to file the correct information? I expected your office to know how file it correctly. Also I was extremely patient with your office until you informed me of the incorrect filing yesterday and I was denied. Happy to say I got my form already by another agent overnight.
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June 2024 by Kim Braddy
Great agent and staff!!
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May 2024 by Austin Sturtz
After a decade of commitment to Geico my wife and I made the transition to locally owned Mark Iriwn's State Farm. We own several properties and insure various vehicles. We have saved thousands per year and are easily able to manage our all of our policies directly under one insurance company.
Balancing life, family, day careers, and our businesses quickly adds up. Having Krystal's assistance has made that slightly easier and we look forward to years of business. Highly recommend getting a quote today.
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April 2024 by Larry Lusk
State Farm - Mark Erwin's York County office has been my Ins company of choice for years and years. A special shout out to Julie G for her always rapid fire responses. They cover all my Ins needs with competitive prices and answer all questions in full detail. ✓ Larry Lusk - Va Beach
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March 2024 by Islander78
I recently contacted Mark Irwin's office and worked with Krystal and Julie on both a flood and hazard policy for a new home that I was buying. Not only did they give me quotes quickly, they took the time to explain some of the coverages to me so that I could make sure I was getting the right coverage at the best rate possible. I can always trust and depend on Mark and his team to give me a great rate and exactly the coverage I need. I highly recommend this insurance team.
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March 2024 by Susie Martin
We have been doing business with Mark Irwin's State Farm office for the past 8 years, and it has been a pleasure since the beginning. Not only do they provide excellent service, but the staff is friendly and quick to reply. Great company and great people!
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February 2024 by Kara Ankenman
When the cost of our home and auto went up we reached out to Krystal for a quote . We saved a lot by switching to Statefarm. Krystal was great and very quick to respond!! Definitely recommend.
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February 2024 by Haley Gipson
I have been a loyal Patron of statefarm for several years now and they always hit it out of the park. But yesterday when I was purchasing a new vehicle and neede to set up auto insurance not only did Krystal answer me as soon as possible. She made everything extremely easy for me so easy I did it from my work desk. I will ONLY go through statefarm and through Mark and Krystal.
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February 2024 by Amanda Turner
Mark has been my agent for 10+ years.His office staff is always eager and ready to help me with any questions I may have. Julie recently helped me update our family's life insurance.We are glad we have them as our local agent. I can't imagine doing business with anyone else.
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February 2024 by Robert High
Mark Irwin's office has been incredibly helpful to our family during our transition to VA with the transfer of our auto and personal belongings coverage. Krystal has been our friendly agent through the process and with her help we added home insurance saving us close to $200 a year!
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February 2024 by Mark Irwin
The team at Mark Irwin State Farm is the best. Julie is a master of insurance and Krystal is so great at helping customers with getting the correct coverage.
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July 2023 by Lisle Wilke
We recently bought a home and needed insurance. Called Mark Irwin's office. Michelle quickly began working on it. She was extremely knowledgeable and professional. We received a great rate and savings! She made the whole entire process stress-free for us. The office is so personable and trustworthy.
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March 2023 by Kevin Cooley
Krystal and Mark at State Farm has done a great job of getting my insurance transferred over to them. My mortgage company apparently has a difficult automated service, and Krystal has jumped through all the hoops necessary to satisfy them that my home is indeed insured.
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March 2023 by Robert & Jessica
Krystal Davidson, part of Mark Irwin’s team in Yorktown have been absolutely outstanding! Switched both auto and home owners insurance to them, not only saving hundreds per year, but the customer service has been without question the highest in the industry. 100% would recommend!
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March 2023 by Julie Gramb
Mark Irwin has been our agent for about 10 years now. He took over for our previous agent that retired. He has been very helpful with anything we have needed.