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July 2024 by Chris Chris
They took 375 dollars out of my bank account that they weren't supposed to. It's been a week, and I still haven't gotten it back. They are acting like it's no big deal like I don't have bills to pay.
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February 2024 by Cathy Nicholson
Good service.
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February 2024 by Test Glenn
Every time I call one does not get a person. I get an answering machine. You may get called back in a few hours or as I heard last night. It could take 24-48 hours to be called back. To many issues with this office over the last Six months to list.
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September 2023 by Donald Sharp
good service been with them for over 20 some years
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June 2023 by T Rowlette
Ms. Kim Debusk was courteous and helpful.
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June 2023 by Ev Mack
Courteous, trustworthy and utmost professionals
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March 2023 by Brian Dougherty
You can rest assured if you have Laufer on your side.
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March 2022 by Sarah Mendez
Ask for Kim Vicik. Great, thorough and detailed agent
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March 2021 by Robert O'Hara
All the office staff were helpful in assisting us . Kim got our policy issues taken care of and answered the questions we had.
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March 2020 by Vandolyn Powers
Very helpful
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March 2020 by Minnesa Wise
Friendly staff and always willing to help.
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March 2020 by Chris Spivey
I've personally used this establishment since I started driving and I've always felt welcome
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March 2019 by adam garrett
I've been with Terry Laufer's Nationwide for over 15 years. My experience with them as a company and personally has been excellent. I'm thankful to call Terry and his family my friends. It is nice to work with a family business as a person who is in a family business myself. They have been very good to me, and I appreciate everything that they do.
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March 2019 by Donna Gorbett
I have had Nationwide for over ten years. I used to have a personal agent that reviewed my policy annually. But things have changed. No body contacts me anymore. In the last few years they have messed up my auto policy 3 times when changes were requested. Once my entire policy with 4 cars cancelled, once they failed to make the addition of my son when he started driving, and now they have let another vehicle be uninsured when a change was requested. And it is me that discovers these lapses. They don't even contact me when they get notified. Perhaps they have just gotten too big to care anymore.
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March 2018 by Frances Butterfoss
My husband and I have just completed a thorough review and reorganization of our financial/insurance plan with the Laufer Insurance Agency. Terri, Wayne, Kim and the entire staff were professional, knowledgable and supportive during this process. We feel so much more secure and purposeful in our future goals moving forward. They truly enjoy their work and believe in their products!
