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July 2024 by Chloe Forrester
Stylist: Lee and Tom, both did very well.
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June 2024 by sharon capone
ABSOLUTELY love my nails!! I haven’t had a pedicure in ages & now will be doing this monthly. Everyone was so nice & I felt very comfortable there.
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June 2024 by holly lacombe
My husband and I spent quality time getting our feet and calves done . Wow these beautiful women know how to make you feel great. Thank you so much . I would recommend the hot stones and the hot wax on your feet and legs . Looking forward on going back
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May 2024 by Carmen T.
Made appointment for myself to just relax and asked Dao to make my nails pretty for my birthday. She made them look AMAZING!! The entire staff is so happy and never disappoints.
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May 2024 by Chase E
The Deluxe Manicure and Pedicure services were beyond satisfying. The technicians used high-quality products that left my nails looking flawless and feeling stronger. What stood out most was the gentle care taken during the treatments, ensuring comfort and relaxation throughout.
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May 2024 by Leslie Mason
Frequented a dozen times as the nail salon is close to my house. Yesterday evening will be my last visit. A brief synopsis of the biggest problems over several visits: management is rude and unprofessional, upon having a cuticle cut and bleeding quite a bit I requested hydrogen peroxide and was told it wasn’t necessary, cleanliness and hygiene practices are lacking, lighting and overall disarray make for a less than relaxing experience. Last night’s last straw was due to sitting in a chair for 45+ minutes until the water was cold, the person next to me that walked in after me did not have a reservation as I originally thought. When I finally thought I was up next and a nail technician was readying my station and saying she’d be right with me a couple came in and the man said he wanted her services so an awkward rearranging of chairs ensued and the manager motioned to me that the technician that was ten minutes or so from finishing her client would get to me. I dried my feet off, put my shoes on and left. I’ll happily never go back and am happy to say I found an incredible salon in Williamsburg - New Town Nail Salon. Try them; the service was professional and friendly, the salon was immaculate and the pedicure was phenomenal.
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May 2024 by Leah Massey
I can not stand leaving anything except a 5 stars review, but I also must be honest.
I have been here 3 different times over the course of a year for dip powder service and have been sadly disappointed everytime. I am not sure if it is believed in the establishment that if you use dip powder at all during the service, it is considered a dip powder service as this is the only place where it is said to be dip powder and it's actually semi dip with the rest being gel. I have never received an actual dip powder service here.
This past time I was there the nail technician was not friendly and didn't seem to know what he was doing. I have never had to soak half my fingers to get the dip off. Normally clips and soaked cotton balls are used leaving my fingers NOT deprived of moisture. I have never had someone not file/shape my nails before using the dip, or in this case gel. He used a nail scrub brush to brush off residue, normally a soft almost make up type brush is used (there with my other 2 nail services and literally everywhere else just like how others soak cotton and use clips to remove the dip). Instead of having me wash my hands after the nail service was "complete", nail residue was rubbed into my skin making my hands feel gross and pores feel clogged. I never knew my hand pores could feel that way before. I could have dealt with all of that if my nails would have at least been even/filed.
I will not say I do not recommend this place because I could have just had 3 different technicians on my 3 times going who could have been having bad days. Unfortunately that is no reason to give the not so friendly/professional service received this last time.
If I get my eyebrows done here, they normally do an amazing job, so that's a major plus!
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April 2024 by Rob Kens
This salon really only wants to do gel manicures, not regular manicures. The lady who did mine kept trying to talk me into gel and when I declined, she couldn’t wait to be done with me. She didn’t put a towel down so my arms and hands were on the ash of the previous gel removals. She did a quick massage of my wrists and then stopped before massaging my hands. Then she insisted on doing only one coat so now the polish is coming off only 2 days later.
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April 2024 by Sarah Stevens
Amazing experience at Grafton Nails! Rosie comes highly recommended- I was referred to her by someone I met in passing and I'm SO glad I followed through on checking them out!
Rosie did my daughter's nails a week & a half ago and they still look absolutely amazing...no chips at all! The prices are great, the staff are so lovely, and Rosie does incredible work!
You will want to call and ask for Rosie to set up an appointment with her!
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March 2024 by Mana M.
They up-selled big time. I went in with my teens and told them gel nail polish pedi and mani....which is their deluxe. They took it upon themselves to do add ons when my daughter told them no acrylic they told her it was powder. I tip well and they did not get a tip after that stunt. I'll never go back, I hate that we were taken advantage of. They said they took $10 dollars off but I was charged $95 per kid for mani and pedi. She said it was originally $105. So with that I don't know how they kept telling my teens it is included in the deluxe when it's clearly not.
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March 2024 by Noel Wilson
Very friendly, very busy, very professional.not too think o. The dip
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March 2024 by Toni Messick
I've been here MANY times. There has only been one time that I didn't have the best experience, otherwise they're great! Giving them 5 stars because everyone has off days.
I'm not picky about which nail tech does my nails.
Dao did Amazing this time!
There is a younger gentleman that did my pedicure last time and I will request him every time for a pedicure!
Lam was also great and paid attention to detail when doing my nails.
They made my daughters birthday very special aswell.
This place is worth the drive! ❤️
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January 2024 by Kevin Mansfield
I recently took my 8 year old daughter and some of her friends from the neighborhood to get mani/pedis as a birthday treat. Everyone at Grafton Nails was fantastic and made my daughter and her friends feel like they were princesses. Thank you, Grafton Nails!!
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January 2024 by Mary
Quick eyebrow waxing , even when it was busy with manicures and pedicures . Will be back!
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January 2024 by Keyana Beamon
Super nice staff. Absolutely love my nails