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June 2023 by Phill Chandler
Hydraulic line popped and was a bih to trace down on my wrecker bed. They had me back to getting money within an hour of pulling up. Wish they did more then lines. Customer service is ? with these guys. And I can't forget the beautiful couple running it. Thanks you guys.
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September 2022 by Nathan Hogge
Was employed by Wayne he is my brother in law he made sure he was the one to profit from my work he can not even replace a dump pump on his own let alone do any machine work lol
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April 2021 by ke ct
Personnel seem pleasant dropped off a cylinder today's date we will see if they do a good job I want to prices.
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January 2021 by Bob McKelvie
These guys and gals do a great job. If you have any hydraulic power issues, this is the place
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December 2020 by Herman Johnson
I called Wayne and he had me bring the truck over. I spoke with Homer and made him aware of the problems I was having. He told me it would take about a week depending parts. He was spot on. They were very Informative and easy to talk and work with. Johnson Logistics will definitely be using Williams Industrial in the near future. We also highly recommend their services. Homer definitely knows his stuff.
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November 2020 by rusty ruskey
Great work great prices always do what they say
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October 2020 by David Jones
This guy steals money. He put a transmission in for me and charged me $3000. The following year I had to another transmission problem. All he do is rig things up to keep you coming back. I dropped a brand new hood off to get put on a tractor which he left outside for 2months n never got to it. I got tired of waiting and pick my tractor and good up. When I got my hood back it had dents in it. I ask Wayne the owner what happened to the hood and he just act dumbfounded about the situation. I wouldn’t recommend these people to change your oil. They steal money and don’t stand behind they work.
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May 2020 by randy bailey
Do not go here they’ll tell you they’ll sell you parts over the phone but then when they get you there they want to charge you $80 an hour for something that takes five minutes they’ll lie to you especially the woman on the phone it doesn’t know what they sell and what they don’t sell and apparently if they have such a problem finding and sourcing their parts that are readily available everywhere else they need to close the doors
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January 2020 by Chris Rose
Wayne and the crew at Williams are top notch, they have done several repairs for us, always in a timely manner at a fair price.thanks guys.
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November 2019 by Daniel Plawski
Wayne and his staff are great! we had a F450 truck and took it to a three different mechanics (shops) in Newport News and Yorktown, one said it needs an engine and they wanted $6500, one said it needs transmission and wanted $5800, one said it needed both... and head gasket and they wanted $8700. Williams diagnosed it and it was an electric issue and a gas pedal issue, out the door for $1200.00 and working! In a business where integrity is apparently uncommon, I highly recommend Williams industrial for all your heavy truck repairs!
