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October 2024 by Michael Singleton
Extremely Rude Manager. They shorted us $10 on a $20 bill. Don't do business with 7 Eleven.
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August 2024 by Jack Wright
I've lived here twenty years, and while this has always been an average to slightly below average 7-eleven, lately it has gotten ridiculous. In 20 years of me coming here all hours of the night it has literally never been closed. Now all of a sudden every other night they shut down the store for NO REASON. RIGHT THIS SECOND I am standing outside the store watching a guy clean a spill. HE CLOSED THE STORE FOR A SPILL. I've been watching him bumble about and try to clean this spill for about 15-20 minutes now. Who in their right mind thinks they can close down an entire business because of a spill on the ground for more than 60 seconds?
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April 2023 by Jacob Haver
Quick and convenient little 7 Eleven to stop by on the way to Yorktown.
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March 2023 by Lancedirk1
This 7-11 has an overnight employee that is always an issue. He always has the store closed between 12:00am-4am and always has an excuse of why they closed. He is pale skinned and always has a backwards hat on. Hes very rude. Looking at other reviews i see this same employee has been a problem for others as well.
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January 2023 by Joey W (Joey)
Love this location. Heather is the best. Always clean and welcoming.
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August 2022 by Peter Ashworth
Friendly staff
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July 2022 by Elizabeth Hirner
Clean bathrooms. Reasonable soda refill prices. Good selection of popsicles on a hot day. Will return when I'm in the area
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July 2022 by Brenda McGinty
Love that I can get .11 off per gallon with having the app. The store was not as clean as other stores locally, but the staff was nice and the store had what I needed
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July 2022 by Joe W (Big Joe)
Love this location. Heather is the best. Always clean and welcoming.
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July 2022 by Thomas Evans
Lots of snack option and drink options, clean store, good service
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July 2022 by David Mellish
This one is clean and has everything you want!
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July 2022 by Rich Little
Nice people work there
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July 2022 by Joseph Gary
Friendly service
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June 2022 by Belinda Kidd
One dude, works the over night shift. Probably in his 30s if I had to guess, always has a hat on backwards. Well atleast when I come here. He's so unhelpful!!! I have never encountered any issues with the employees here other than him! And ut seems like everytime I come here and he's working it's ALWAYS SOMETHING. tonight was system is down and I can't do any sells, OH NO REALLY? EVEN IF I LEAVE YOU EXACT CASH? JUST GETTING 1 ICE COFFEE, I KNOW THE EXACT PRICE NO I CANT DI IT! WITH YET THAT SAME NASTY ATTITUDE HE ALWAYS HAS ???? HE NEEDS TO BE PUT IN CHECK BY MANAGEMENT, OR GET FIRED!! HE'S SOOO RUDE ALL THE TIME
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October 2021 by Christina V.
Good Morning, between 630am-7am on this Saturday 10.09.21 I experienced the absolute worst customer service that I have ever experienced at my local 711 (store 8647 Yorktown, VA). Too often I visit the store and the Brazilian roast is out. This morning I entered the store with three associates loudly gossiping about their personal business. Upon checking the coffee I believed it to be out or not made (again). I kindly interrupted the conversation to ask if they could brew a fresh pot of Brazilian Roast. Upon my request a woman rolled her eyes and shuffled over to me annoyed at the fact that I had confused the first sip (cold) for not so fresh coffee. I apologized for my confusion. She then departed the store with another coworker. This left one employee at the register. Upon going up to the register, I was meant with a huff. I said good morning and was met with another huff and an eye roll. I ignored her rudeness and decided to smile and say thank you have a great day at the end of the transaction. The woman then proceeded to roll her eyes, huff for the third time, and turn her back on me. I left the store. On my way out, I saw the blonde woman again and reported the customer service issue. She clearly rolled her eyes again, shrugged her shoulders, and drove off. I will have a great day, but I will NEVER return to this store, I will leave a bad google review, and I will ensure that my friends are aware of this location as well. Thank you for your time and consideration regarding this matter. My hope is that others don't experience this same issue with these women. I just wanted a good cup of coffee, hold the attitude.