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February 2024 by Susan Lane
Great job the staff was just wonderful
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August 2023 by Chelle Hall
My son and I went in here today for a pair of shoes for him. The only reason this gets two stars is because the gal on the floor who helped us was friendly and helpful. We chose a pair of shoes for my son because it showed them on sale. After we checked out I realized that the sale price didn't come up on the receipt. The gal got the manager about it. What an unfriendly and rude individual she was. Apparently even though the shoe we bought was the exact same shoe shown on sale it was only for specific stock numbers. As if I'm supposed to know what shoes of the exact same shoes have different stock numbers. It's absolutely false advertisement. And the manager was a rude individual. Not that it really matters but I'll drive an hour away the next time we need shoes. I will no longer spend my money at a place that uses false advertising and has managers who have no clue what good customer service is.
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August 2023 by Faith Carico
I was there to spend $300-$500 in school shoes. I politely asked the associate if my 5 year old could please use the bathroom until we finished. They told us to go to Walmart down the street. So we left! I'd rather take my business elsewhere than be talked to rudely about a 5 year old needing to use the restroom. Will never go back and suggest until they get politely staff, nobody should support them
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June 2023 by Yo By
Went in to buy a pair of shoes and ended up getting the incorrect size. When I went to return them for another size the older women that was working the register seemed to have a snarky attitude with me for wanting to exchange my purchase. When I asked for the same shoe different size I was told that what was on the shelf was what they had in store without checking the computer or inventory in the back, earlier this was not an issue for her to check the back for another customer for a different size for their purchase. Other then personnel issue seems like a good store and products, it's a shame someone can ruin an experience. I hope this helps someone else
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March 2023 by Amber Sawyers
My kids and I went shopping here today and were so excited to see how many DC brand options there were to choose from! We all left with a pair of DC shoes today and all the staff was super helpful and sweet! Couldn't have asked for a better experience today! I hope to keep seeing DC brand options available!
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January 2023 by Samual Sproat
Employees said absolutely nothing to us the entire time we were inside. We were the only ones in there, and it seemed like they were mad at each other so they weren’t talking to each other or us.
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January 2023 by Jennifer Clark
I love shopping at the Wytheville shoe department the staff is always so friendly and helpful.
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January 2023 by jayden brown
The employees are always so helpful, always one of my favorite places to shop.
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November 2022 by Faye Webb
Couldn’t even look around without employees swarming you. Didn’t even get a welcome, they just followed us the entire time since we walked in the door like we were gonna steal something. We got fed up and left because who wants to be hovered over the entire time with no interaction whatsoever? (Apparently anyone who’s tatted and pierced needs to be watched closely) I afforded these tattoos and piercings somehow, I certainly didn’t steal them. ? Do better. It’s 2022.
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August 2022 by Megan Fisher
The 2 ladies that are in there are very rude. They need ppl to run that store that will hlp u and not be so rude to there customers.
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September 2021 by James Mitchell
Great selection and great prices... I won't buy off brand shoes but don't wanna pay over $100 a pair either... boots and work shoes/boots I do spend up to $200 but just casual shoes and tennis shoes 100 is my limit and shoe dept. Is a great place for that budget with a nice selection!! There really is something for everyone at a fair price
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February 2021 by Marilyn Bell
“Idk what these other people are talking about but I had a godly experience in this very show department store. A lovely short blonde associate named helped me pick out shoes that changed my life...Nike’s. There’s no other store I would rather go to EVER! I’ll definitely be back”
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December 2020 by Kelly Van Antwerp
Not greeted upon entry. No help finding product. However for once New Balance was on sale. Only upside. And employees should never sit on the counter.
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October 2020 by April Tarvid
This lovely lady helped me pick out shoes for work and she was so kind!
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September 2020 by Jennifer Parks
Great selection of Skechers. Always great service.
