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September 2024 by Lukis Sheckells
Corey Oxendine is hands down the best sales person my wife and I have encountered! We had an amazing time purchasing our new ‘24 2 door ford bronco!!! Corey worked with us over several weeks to get us the best deal he could offer. He did everything he could to get us the best savings/most incentives he could as salesperson/from ford/ anywhere else! Most importantly Corey was patient, understanding, knowledgeable, and most of all he wasn’t pushy! My wife and I had some other broncos in mind, but I remember my wife saying how she hoped we could get the bronco we got (From Corey) because every time we have bought a car she was excluded from the process and that Corey made her feel good and included her in everything.
Basically if you go to buy a car, you want the car already, we knew we wanted a Brocno, but I’d have to say Corey was a driving factor in which bronco we choose! Corey also made himself available dang bear 24 hours a day to answer questions and address concerns! He truly set the standard for what sales person should be! So basically to Aschenbach Ford, you have got a good one with Corey! Heck he even got me the price of a new oil drain plug and oil filter for me as well! He also helped me sign up for ford pass and set up the Bluetooth in the Bronco!
I’d like to mention Rick the sales manager who let me call him Sammy, sorry Rick I now know your name isn’t Sammy lol and a shoutout to Jason Pearlman the finance guy with the mustangs, you are the bomb!
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September 2024 by William Kowsky
Over priced on there used trucks
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August 2024 by Roger Clements
I moved to Wytheville a little more than a year ago from the eastern part of Virginia. Since moving here, I've been to the dealership several times for various service concerns. Each time, the employees have been very helpful and professional. They have kept me informed of the process and progress along each step of the way. Furthermore, each employee has treated me with dignity and respect, of which I appreciate.
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August 2024 by Diane Graham
Don't go to place they broke a lug nut last year during inspection. This year I got a rejection sticker on my 2017 mustang cause of window banner on windsheild that come on the car that bought from there. Been taking this car up there for inspection sticker since I bought the car they never reject all these years until now. So don't take your car there.Am done with them
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August 2024 by Calab Widener
Poor communication
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August 2024 by Ronald Stefancyk
On a scale of 1 to 10. A minus ten. Service department is awful.
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August 2024 by Anita Quesenberry
Very friendly staff and quick service.
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August 2024 by Brittaney Colonna
I am from out of town (Pittsburgh, PA) and when I was on my way to my vacation destination in SC, some lights on my dashboard turned on and I had no idea what to do. I took my car to Aschenbach on a Saturday morning even though there weren’t techs there that day. Carole was super helpful and reassuring. I rented a car across the street, and left for a week for vacation. The techs my husband spoke to mid-week were super helpful and luckily my issue was easily resolved. I can’t thank them enough! I haven’t always had the best experiences at dealerships but Aschenbach Ford was fantastic! I highly recommend!
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July 2024 by Kiara Douglas
The worst Ford location I have been to. They do not communicate at all. I had an appointment to replace my AC Compressor. When I showed up, they did not have the part. I had not received any warning. This happened twice before I finally was able to get a loaner vehicle. The women working there have a big attitude too. I will not be back.
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July 2024 by Sherman McDaniel
I just bought a Ford Escape from this dealership. Very professional. Cory Oxendine took care of every question and concern. I feel like I got value for the vehicle I purchased. Highly recommend.
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July 2024 by Karen Persinger
To even give this dealership one star is more than they deserve!!! This dealership has the absolute worst service dept ever!!! They tell you they will call you back and do not call. Carol who works in the service dept is very rude, even hung up on us. This dealership tarnishes the “Ford” name. We would not recommend them to anyone but will gladly advertise for them!!!!
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June 2024 by Linda Blankenship
I love my car
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June 2024 by Joseph Fehr
On a road trip and has a transmission leak, these folks are awesome, got me back on the road very quick.
Highly recommend these folks, great service, great people.
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June 2024 by Madison H.
My wife and I recently purchased a Ford Explorer ST from Aschenbach. We had a very pleasant experience. Corey Oxendine, our sales rep, was very knowledgeable, polite and joy to talk with. He wasn't pushy like some "sales people" we've dealt with at other dealerships. There were no high pressure tactics from anyone we encountered. Everything was explained in depth and in a way that was easy to understand. If you are looking for a new or used car, we recommend that you stop by Aschenback Ford and speak with Corey!
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June 2024 by Jennifer Delp
Family happy ?
