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September 2024 by Denzel Washington
If I could give them a -5 I would. I've called them no answer, next it'll be a see you in court situation. I dropped my 2023 Malibu RS, (keep in mind it was new nothing MAJOR. wrong as far as the side needing to be repaired from a prior deer accident) off at Bob Huff 8-12-24. Not only does the work not line up for amount of days it took (only supposed to total 5 days, took approx 12 days, 3 Mondays), This weekend my car dies 3 times, and then the ESC SERVICE LIGHT CAME ON: THE SAME ISSUE E THEY GOT 1,600 FOR. (SIDENOTE) ON THE DAY OF PICKUP I had to take it upon myself to drive there in hopes my car was ready, now with all that being said the women in the front were very respectful and nice, but that doesn't take a way from the fact they got paid $6,000 for what ? I am now asking. Someone needs to get back to me please and thank you.
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July 2024 by Kevin Fox
Promises were made and not kept. The repair took months instead of weeks. They also never paid their own bills. The only positive aspect was that the car was eventually fixed.
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October 2023 by Ashley Chrisley
Dropped my car off on august the 28th 2023. The process started a little bumpy. Was informed that they were down several techs and short handed. Was told there would be more techs hired and would work to get the vehicle done by a set date as I had to leave to go out of town. Several phone calls not returned and multiple delays at first. Then i started speaking with a gentlemen named Chris. Chris introduced himself as the new manager and promised to have my car to me by said date. Chris went above and beyond to make sure that I was up to date on all the good and the bad. Once Chris was handed my file and took my phone call the service was absolutely amazing. He was very informative and had my vehicle returned by October 13. 2023. This does seem like quite some time, but given they were short staffed I feel as if they handled this like champs. Would definitely recommend you talk to Chris for all your body shop and repair needs. Hopefully I won’t have to return any time soon but if so, definitely look forward to working with Chris and the Bob huff team again.
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October 2023 by Diana Trivette
Great work. Professional people. Always got an answer
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September 2023 by Dana Curtis
Great people and awesome service!!!!
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July 2023 by Andrew Pressing
Good estimate, service was friendly and explained everything.
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May 2023 by David Shaw
Was very pleased. Once parts arrived, they were very prompt, they done excellent work
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March 2023 by Wes Jamison
They did a great, timely job on fixing my car. Good service. Decent price.
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October 2022 by Christopher Franklin
Had my car towed in Sept 7. They told me 2 weeks to repair it. Today is October 25th and I still don't have my car. They've told me they'll "have it done by next week" 4 times. If they actually manage to get it to me next week, that will be 2 entire months its been in their garage. They'll never get business from me ever again. Zero accountability. Look up how much a rental car costs for 2 months before you think about using them.
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September 2022 by Nikki Nichols
I would highly recommend Bob Huff Collison Center. I brought my Cadillac that had been in a hit and run. The technicians were fast and efficient on getting the body back to its perfection. Paint was blended and on point. 10 out of 10!
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September 2022 by Amanda Adams
The staff here is great! My Hyundai was acting up a week ago and I took her in for them to look at. They were so efficient and most friendly. Definitely recommend this place!Services: Brakes
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September 2022 by dyleeon8
Brought my Malibu here after getting quotes around the area, these guys are friendly and fast at a reasonable cost. I will most definitely be returning for any auto needs!Services: Auto engine diagnostic
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September 2022 by Amanda Kinney
The staff here is great! My Hyundai was acting up a week ago and I took her in for them to look at. They were so efficient and most friendly. Definitely recommend this place!Services: Tires
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May 2022 by Joan Chop
Someone had bumped into my car on Black Friday and Huff Collision redid my bumper. Almost 2 and a half years layer the paint started chipping off. I took it back and they fixed it free of charge. The paint company paid for it they said so there was no charge to me. However, the paint job was not spot on because the paint line was brought down onto the black part of the bumper and it should not have been like that. I complained because hey, I work for a living and that vehicle isn't even paid for yet and it's not a cheap vehicle. They were happy to fix that for me and had it done the day after I had complained about it. They even dropped it off to Mt house while I was at work and had my husband's vehicle. They made me happy. They made it right. That's good business in my book. HUFF COLLISION, KEEP UP THE GOOD WORK! ??
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January 2021 by Deonarine Campbell
I’m very pleased with the work that was done on my vehicle! These people are professional and courteous! I’ve gotten updated texts, rides to rental place, and work was doing in a timely fashion. Good quality parts put on the vehicle, exterior was washed and interior was brushed up on! Thanks guys for over and beyond!! Definitely will be doing future business with these guys!!Service: Body & Trim
