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November 2023 by John S.
Owner had no manners. Every vehicle on the lot had major problems. Left here wondering if anyone actually buys vehicles from this place. Save your time and don't go here.
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November 2023 by Gg Gg
Interesting. Truely had a wife variety of cars. Had cars from over seas. Cars you normally don't see in the US. Had van campers from Japan by Toyota again stuff you just normally don't see. Place had people on the lot checking things out.
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November 2023 by Martin Mills
Great service from start to finish. Picked me up from the train station in the vehicle and the car was exactly as described. I would highly recommend them for any Japanese Import vehicle.
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October 2023 by Ko Saynourath
I purchased my Hiace Van from and flew from Denver to DC and took the train to Fredericksburg. Umair drove to Fredericksburg to pick me up and brought me to the lot in Woodford, VA. He knew we had a long drive back to Denver so he put in new batteries and changed the oil before we got there. After we drove off, we had to call back a few times to figure out how to open the gas door and some other questions since we were having a hard time getting insurance coverage for JDM car. Umair answered all our calls even though we called him well after the dealership was already closed. He had a lot of knowledge about JMD vehicles as well. Excellent person to do business with.
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August 2023 by Andy R.
I wanted to share my experience buying a 1990 Hiace pickup truck from Umair at VAM.He communicated with me via FB and was extremely flexible with my tight schedule, even when I was late.He took the time to talk on the phone and Face Time me and show me the vehicle up and down.I had been looking for awhile and he had two double cab diesel units in stock.He allowed me to drive both and was very friendly and answered any questions I had during the test drive.He was willing to work within my budget and we reached an agreement on a truck and I drove home that day, clean title in hand.After owning the truck several weeks and throughly servicing and examining it, I am impressed at the quality. It definitely has some quirks but for an over 30 year old vehicle it's a solid unit.For JDM vehicles you must know, he imports these and puts them on the lot. It's up to you to discern what the vehicle might need to be brought up to snuff. Some are turn key and very high quality while others are obviously used and need some work and the price reflects that.Most of these vehicles are not new so you need to know what you are looking at but he has some very interesting and rare JDM cars. He also has newer and non JDM stuff.The 5 stars are for his standup service and fair prices.I'd shop there again.Thanks, Umair!
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August 2023 by Tiki Koskovich
Umair answered my messages very punctually and was easy to keep in touch with. I know I bothered him with 101 questions before coming to see my rig but he was very understanding and when I did arrive to see it, he came to greet me and let me take a few out. I walked away with one of JDM dream rigs and I’m very excited to take it out on the road. If you’re looking for a (especially JDM) car in the northeast, definitely come check out Virginia auto mall. He was very accommodating to make sure all was good to go before I drove off the lot. Can’t wait to explore the roads with my Toyota Coaster!
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August 2023 by victoria burns
Umair was very friendly and helpful with all questions. He made sure we understood all of the features of the vehicle which made the experience so much more enjoyable.
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July 2023 by Lindsay Kennedy Marion
I would like to acknowledge that VA Auto Mall does have my respect for doing right by my father on the Cancel contract. Thank you for what you did, and hopefully we can do business again. I will let people know that you all did right by us and it's greatly appreciated!
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July 2023 by Kevin Harris
These guys are terrible people, they are nothing but crooks and thieves. They never registered my vehicle to DMV; and never sent my insurance to my finance company and now because of that, as you all would know I have tow massive fee's to pay because of there negligence. My 2007 Subaru Impreza 2.5RS was a ghost to the state of VA and the DMV; NEVER EVER BUY FROM HERE!
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October 2022 by Donnie Ramsey
Mr Taylor was very helpful and took the time to help w all my questions and more. Although I did not purchase a vehicle I was very pleased with the selection and the amount of vehicles to choose from! Customer service was great and will recommend to anyone looking to buy there first or next vehicle! Thanks for all your help today Mr Taylor ?
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August 2022 by michael serpico
Bought this 97 HiAce super custom limited yesterday. Drove it right off the lot and into the mountains. Hands down best purchase I’ve made. Also one of the best retail experiences I’ve had. These guys took the time to install an American radio per my request with no hesitation. It was one should expect from a car buying experience. But rarely receive in the auto retail industry. No pushy or kitschy sales gimmicks. Absolutely great price for a well maintained vehicle. Umair was my guy and a great guy at that. Fielded all my questions both in person and over the phone. With nothing less than kindness. All the guys there were extremely helpful and genuine. No question I would buy from them again.
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August 2022 by C R
Beware!!!! Where do I start? Pulled up no parking anywhere. I didn’t know if this place was selling cars or if it was a junk yard. The shop bay doors were open playing loud provocative music the entire time. Asked about two trucks, one has a blown engine the other needed to be inspected. Manager told me to call back in a week to see if the truck for inspection made it through. Week goes by, he told me the inspector quit and call back in a week. This went on for four weeks. Finally I stopped by and asked to speak with the owner because I was told he would have more information. The manager called the owner and said he’d be there in 20 minutes to chat. I waited a hour in the scorching sun while the manager is feeding goats, chickens, and turkeys on the side of the building. Needless to say the owner never showed, never received a phone call or nothing. So I will never return to this whatever you would call it and warn all to stay far away!!!
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May 2022 by a yates
They have good vehicles here. I bought a 2007 f150 with low miles and great carfax. My son got a good condition older Toyota Tacoma from them 2 weeks ago. If I'd checked out the truck then, we'd left with 2 trucks that day.
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April 2022 by Ray Jones
These are very friendly and helpful people here at Virginia Auto mall. I bought a van that I really wanted from this place. I had to come from the West Coast (California) to get it, and they were very attentive and helpful with the things I needed to make it happen. They worked with me on the price, picked me up from the airport and I drove the vehicle back to West Coast with no problems. All praises to the Most High. Thank you Virginia Auto Mall.
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February 2022 by mitchell trollope
Took a weekend trip with the family to get a JDM Van they had at a great price. The people working there were very nice and even had some animals for the kids to look at. Over all I would buy from them again
