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March 2024 by JULIAN
booked via a travel agency for 2 nights and I called to cancel the first night. They still didn't refund me for the deposit on the first night (which they said they will do over the phone). The front desk claimed that they had never taken any deposit from any travel agent, which is obviously not true.When we are at the hotel, we tried to check in a bit early (like around 10:30am) and was told there's a $20 fee for early check in. We agreed to it, but they actually have no room. So we drove off and they later called us and said there's room available now. We went back a bit after noon time, checked in, and was still charged the $20. We are fine with that because we did check in a bit early, but then later in an email they claimed that we tried to check in at 8am, which is obviously a lie.
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February 2024 by Tedd Mayer
Never stayed here before and we were really impressed with the front desk staff, room cleanliness, and amenities… it was a refreshing experience and we will be back!Rooms: Clean, fresh and brightSafety: Not worried about leaving my car in the parking lot.
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February 2024 by Mary Harder
Clean, modern rooms. Great breakfast. Friendly, helpful staff.Rooms: Modern rooms. Super clean.Nearby activities: NASCAR trackKings DominionKalahari Waterpark (opening 2026)Indian Acres CampgroundLake AnnaFood & drinks: Great breakfast bar! Coffee available 24/7Noteworthy details: Nice indoor pool area with handicap accessibility.
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February 2024 by S R. Ali
Very clean and peaceful place to stop on route north to south. The breakfast was simple but delicious. Very welcoming and pleasant entrance lobby.
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February 2024 by Jake Sandler
Great place and great service. Clean rooms. All the amenities needed. Great coffee machine downstairs! Thanks!!
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January 2024 by JR
The hotel is amazing! The room is awesome ! We had a suite with 1 bedroom and small kitchen . Loved everything! Very clean , warm , cozy and quiet. They have a coffee machine available 24/7 with latte, cappuccino, hot chocolate etc. We are so happy we found this hotel. Will definitely stop here again! Thank you for a wonder service !
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January 2024 by claude delaunais
Lobby coffee machine.
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December 2023 by Lydia Reeve
We came in late with no reservation and staff were very friendly, accommodating, and cheerful. Room and hotel were clean and quiet. Breakfast was normal hotel fair, but, the food was fresh and hot and well attended by the kitchen staff. Overall, great experience and service at this hotel.
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December 2023 by Genevieve Desjardins
When we looked at the reviews ahead of time, we had high expectations. However, the cleanliness of the room was disappointing, with stains on the bedsheets and on the carpet. We also had one broken bedside lamp. It wasn't terrible, but there seemed to be a general lack of care and attention. I also recommend going out for breakfast because the continental breakfast was not very good. We barely ate anything. Stick to the cereal and the toast if you want to stay in. The hotel should probably also have a password for the wifi for security.
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December 2023 by Jess Geraughty
Law enforcement beware!!! Don't think they are LEO friendly because they offer a discount. Tina was absolutely the most aweful human. As soon as she found out we are a LEO family, she turned on us. She refused to check us in for our reservation because it was made in my husband's name and our credit card has my name. We were both there with IDs, matching last names, and addresses. Wouldn't even allow us to change the reservation to my name to match the card. Lost a 3 day stay. Definitely would recommend the Holiday Inn express that is less than half a mile away!
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December 2023 by Mel Mads
Needed a hotel overnight while passing through. Very clean and fantastic free hot breakfast. They were able to accommodate my late checkout as well. Rooms were clean and large. Late night food options in the area and a Sheetz is right down the road. Will def use if in the area again.
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December 2023 by Vivian Gamboa
The hotel in general is nice. I encountered several bugs in my room, dead and alive. I’m pretty positive they have a ladybug infestation. You’d think since they’re located near the woods they would have exterminators come out…
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December 2023 by Darren Wright
Management may want to vacuum each room every day whether a guest stayed there or not. We walked into a room that had a smell of bug spray. There were pest carcasses on the floor around the room. Good thing was, no live bugs.
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October 2023 by Hal Davis
We were there for the meeting room but very impressed.A good sign of quality of any business is the cleanliness their restrooms.Everything was very clean and the staff was very helpful.
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September 2023 by Richard Corbett
A really nice hotel, with laundry facilities, good breakfast and friendly