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January 2024 by Nitalodeon
My husband and I had a great experience dealing with ARMANDO. Our vehicle rides so good and the condition is superb. We purchased a 2015 BMW xi. I WAS IN LOVE THE MOMENT IT GOT TO THE HOUSE. Great prices and excellent customer service. The awesome ladies in tag & title dept were so sweet and informative.EVERY EMPLOYEE IS VERY PATIENT AND KIND. we wont be looking anywhere else for any car ever but here. REMINDER..... ARMANDO NEEDS A RAISE. lol . If we lived closer i would bring each one of them ladies flowers in person.....THEY WERE AWESOME....... I RECOMMEND THIS PLACE TO EVERYONE.......... OUTSTANDING.
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January 2024 by Jerry
I have been searching for a place to purchase a new car for about six months. I was referred by a friend to this place, and I was not disappointed. There are many options to choose from, and they have some really nice cars. The prices are unbeatable. I ended up purchasing a car from them. I would highly recommend them thank you for my new car ?Oh yeah, the front desk staff is phenomenal! They are so great with helping you with what you need.
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January 2024 by oli jaems
The front desk staff was very honest and open. They were even willing to negotiate the price to accommodate my budget. Initially, I considered a Subaru, but the engine light turned on. Therefore, I chose to wait for the auction that takes place every Saturday from 1 pm to 4 pm. In the end, I decided to purchase a Toyota 2011 for a lower price that matched my budget. Overall, my experience was positive, although it is important to note that they repeatedly mentioned that the cars are sold "as is." Therefore, luck plays a significant role. I will definitely recommend this place to my friends.
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January 2024 by Monica Butler
I’ve always had nothing but Good Experiences with WPAA! Overall I’ve purchased 7 vehicles thru out the years and have not had any problems out of any of them. The customer service is always wonderful! The manager Billy is the Best!!. I love this place and would recommend any and everyone to check them out go see Billy and purchase a vehicle and you’ll thank me later.. Monica
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January 2024 by NICCOLA
I saw my dream car ? it was sentimental to me. (2010 Lexus GS 350)I was new to the auction process and shopping for a car on my own. I would call asking questions about the process and every time they were patient & pleasant. You can apply for financing, on line & live bid as well as paying out. They was upfront with everything like you can bring mechanic with you, drive it around and everything. I went to live bus after try online with and it was like a rush. So cool and fun like really ? fun. So I held it for $300 and I did my research in that process. I stayed in contact with me and really worked with me. I’m going back to get my 2 girls a car. They really have some amazing cars. It’s scary when money is tight and you need honest answers. I want to thank everyone that help me through this process Scully, Me Billy Kay just everyone from the front desk to the work window. I smiles all day. The next day I did everything I was suppose to do very minor issues I already knew and you have blessed me because I work very hard for my money $$$. I love ❤️ you guys see you soon. Please try it I was paying all this money on cars with 6 year loan, now I own my car in one (1) day??❤️
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January 2024 by Nicholas Stickle
I had a good experience. Finding the specific car you’re looking for is difficult because it’s just a big lot with no organization. I am happy with my purchase and the price point.
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November 2023 by Leem Bey
Woodbridge public auction is a pretty good place to go get a car. The staff are down to earth and patient with customers. They have a decent inventory at reasonable prices. I bought a car from them about 2 weeks ago.
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October 2023 by Ken T
My experience here was excellent! The staff was courteous and helpful throughout the entire process. We were in and out in no time! I definitely recommend this place for purchasing used vehicles. I'll definitely be on the lookout for my next vehicle here. Thanks to the staff at Woodbridge Public Auto Auction! You are the best!
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October 2023 by Anne Osano
I had a wonderful experience, Billy Kay made buying a car so quick and easy. My husband got exactly what he wanted for a GREAT deal, I will be back to buy mine next! If you need a car this is where you will find it!
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September 2023 by shelley traxler
Had a terrific experience dealing with Armando at wpaa! He went over and above to put my husband in a vehicle in his price range! Please check this place out! All staff are very helpful and knowledgeable and cooperative! Thank you for the great customer service!!
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September 2023 by Emma W T
As of September 17 2023, this matter is still not resolved.They had sold me this vehicle which failed inspection for $5700. I spent about $1100 in parts only to have the vehicle up to run. Unfortunately Woodbridge auto auction was unable to provide me with the title after three months of waiting. They then asked me to return the 2013 Elantra gt for my refund. Surprisingly, Woodbridge auto auction cut me a check of $5311.49 which they stopped payment on.It has been over a week that they received the vehicle and listed on their website for $5900. And I still do not receive a single penny of my money back.I will give you more details later.Don’t do business with them.Update to Woodbridge auto auction comments September 5, 2023.1.Woodbridge auto auction gave me $5,700 after my post. However I never received a penny for $1,100 part I spent on that car.2. They stated “they were happy to reimburse my $1,100 for part. They never did it.3. There is not such law that tells Woodbridge Auto Auction to charge for mileage after the breach of contract for not fulfilling their part by not providing me with a title.4. I never received any type of invoice whatsoever in regards to the alleged 23cents per mile.5. After my post, they removed the vehicle from their website which I still have the screenshot. Hopefully, they didn’t sell that same vehicle to another customer who may not receive a title and will be charged for mile when they return the car.6. Don’t get flooded by their customers service when the are selling you a car. If you have any issues, it will be the beginning of your nightmare because no one will ever return your calls.
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September 2023 by Beckie K
Many thanks to Theo and his WPAA team! We highly recommend, spending a nice morning there and ended up with a great 2010 SUV for our 21 year old, who is now in our family biz w a solid work vehicle. ?. I will also mention we knew goin in this is not a dealer - and will plan to do our own repairs and parts as needed. Overall tho this meets the mark and we will be back for a second vehicle!
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August 2023 by Summer Fogg
I visited Woodbridge Auto Auction recently and had a great experience! The staff was very helpful and welcoming. The process to choose your car is super easy, and they let you test drive as many as you would like! I was able to get a really great deal that was in my budget. After I expressed a concern about the pricing to the amazing clerk, Armando, he quickly found a way to help me buy within my price range! Process was very quick and straightforward. I LOVE my new car! Definitely recommend this place.
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August 2023 by Kevin Anderson
Excellent experience. After much searching, I drove from Winchester to buy a car here. The staff is very helpful and explained everything, patiently answered my questions, never tried to pressure me, and in fact were very honest about certain vehicles not being good. After looking at a couple of cars I decided to test drive an Acura and ended up buying it on the spot. They gave me a very good discount as well in order to stay in my budget. They never flinched and made the deal. The car is great and runs well. VERY happy with the experience and highly recommend these guys over ALL others.
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August 2023 by Christopher Culver
We came here looking for an inexpensive vehicle with a standard transmission for our kids to lean to drive with. It took a few trips, but we purchased a Mazda 3 and were happy with the transaction. The sales staff was straight forward and didn't waste our time. They weren't trying to upsell or sell us junk, they helped us identify what we were looking for. The vehicles were completely as is and it seems like the kind of place where you could easily get a lemon, but also a good deal on a decent car if you're careful.
