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March 2024 by Yeny Amaya
I love all this furniture, it is beautiful and warm. Ask for Tony, he helped me choose the best for my home and with great respect. I loved the service he gave me. He recommended this store and look for Tony.
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March 2024 by Rosa Flores
This furniture has been the best furniture i’ve bought yet! Look for Tony, he gave me the best prices, was kind and respectful. I give my best credits to Tony.
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March 2024 by selam s
A friend of mine was at this store to buy a Sofa set. With her husband, they chose the Sofa, paid full price. Here it comes the disappointment.What was delivered was not the item she paid for. She told the delivery people that this is not what she has paid for. Therefore please return the items and bring me the one i paid for. She told them.But the salesman insisted that is the item and denied. Escalated the matter to the manager and when she asked them for her money back the store refused to return the money in full. It is still on going matter. I would not recommend this store for anyone to go through this situation. They are not trustworthy.
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February 2024 by Metasebia Moges
I will not recommend this store for anybody who's looking for furniture. Very bad customer service. My sister bought a sofa set and dining table recently but they delivered the wrong items.After the items were returned, which was more than a month ago, my sister still didn't receive the money back($5400) or the right items, no communication at all. If you try to call, they're never picked up or call back. My sister now looks at all options, including lawsuits against this store.The store location is wood bridge the sales person is Marcus .Marcus tried to defend and trick us by saying that we bought something that we didn't order .
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February 2024 by Noor Al-Samraai
I bought my sofa set from Win Win two years ago. I came now to buy for my new house. The quality is amazing and the staff so professional and friendly. My sister and I give them more than 5 stars. Highly recommended ?????
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February 2024 by Munkhbayar Dashzeveg
Great customer services.
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February 2024 by khesraw Samar
Best quality ?
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February 2024 by Xeon D.
SHITTY FURNITURE STORE! UNPROFESSIONAL MANAGERS! ZERO WORK ETHICS AND SUPER RUDE PEOPLE Hey folks, BE AWARE of these SCAMMERS, they will sell you cent worth thing for THOUSANDS AND THEN WILL BE RUDE AND ACT LIKE GODS. Please buy from IKEA or ASHLEY instead with a flexible return policy, and quality furniture with excellent customer service. On the other hand, WIN WIN is just pathetic furniture company with 0 work ethics, their delivery guys will walk in to the house with dirty shoes on and will also act rude. On top of that manager has zero communication skills, they delivered me faulty furniture that was sold to me as brand new worth $4000++. Spoke to multiple managers and one of their manager MARCO said " It is what it is". You gotta run after them and still they are not willing to return the furniture or refund us. They are unprofessional people who will forcefully enforce pathetic policies that they do not have in black and white. I am filing with Claim Court and will update here what happened. meanwhile i will request all my dear shoppers please explore the furniture market before buying anything, they will just give you the worse experience without any resolutions. THE WORSE FURNITURE STORE AND PEOPLE IN THE BUSINESS. If anyone needs any additional details on pictures and the evidence i have to support my review. You can contact me at
[email protected]. I have all the call recordings, pictures, videos and their pathetic work ethics that left with no option but to review. On top of that we went back and forth to their store multiple times in person, and these managers had no ethics at all. They give you a run around everytime you call them. And if people who experienced such things from them also can contact me.
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February 2024 by Sayed Essapour
I had a great experience with their customer service and a huge discount from their employees. The hispanic dude from Honduras, my bad I just did forget his name but he had a great attitude toward us and I appreciate it.
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February 2024 by Behrooz 7
I recently had a disappointing experience with this furniture store. The customer service was subpar, with staff displaying a lack of knowledge about their own products. The furniture quality was questionable at best, and the prices did not align with the mediocre craftsmanship. Delivery was a nightmare – delayed without any prior notice, and when the items finally arrived, some were damaged. Attempts to resolve these issues were met with indifference and unhelpful responses from the customer service team. Overall, a frustrating and unsatisfactory shopping experience that I wouldn't recommend to others.
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February 2024 by Nasim Abbas
The only issue they have is the delivery and timeline they promise.I used refinancing option and got approved for the amount of my purchase. I had two accent chairs and one never delivered to me in weeks and every day I was calling them and they were making fake promises.Finally, after one and half months i was out of patience and cancelled my order. Now they are making reasons to adjust the $amount and reissue another invoice to the bank. I am fed up - the manager is not here, the finance team should do it and more reasons.
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February 2024 by veshal gondal
The quality of the furniture was amazing, we bought a whole living room set (2 sofas, 2 chairs) the process was so simple and so easy. The sales associates were very helpful, the delivery was on time and the furniture had no defects or issues at all. We loved it! And will recommend to anyone who’s looking for furniture.
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February 2024 by Tegra Web Design
They send you old display furnitures.Salespeople Marcus is a big liar. Don’t trust them. not recommended
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January 2024 by Yousef Jo
The best furniture ever I just bought from them I recommend people to buy from them .Excellent service
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January 2024 by Kenan İlhan
The quality of the furniture is very good, the staff is friendly. It was an easy transaction. They were very helpful with the product we purchased. I will definitely buy my furniture from here.
