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April 2024 by Katie Ponce
I bought some shoes and a clearance hoodie online and received 2 different shoes (not even my size) and NO hoodie. I went in store (today) to get help and I wasn’t even offered an exchange for the right shoes. Their associate said “come back in 15 mins and we’ll help you” and when I came back, they didn’t help. I had to go through 2 different managers to get customer services number. Very unprofessional, I wasn’t even offered a return label.
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December 2023 by PJ
Very clean and organized store. I was the only customer in the store around 7:00pm on a Tuesday and there were two employees just chatting away that offered me no help. I guess they were too busy. This store has most of the latest and original styles of Vans. They also have a clearance section on the back wall that offers anywhere from 20 to 50 percent off. The other thing I notice is that when you go to try on a pair of shoes, the security cord has the shoes tied together so tightly that you can try both shoes on at the same time. You cannot even lace the shoes up because they put the cords through the eyelets.
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July 2023 by Marcela Velasquez
My husband and I went to Vans about two weeks ago and we were helped by Ollie and Eduardo. Ollie was super helpful in checking if they had different sizes for specific shoes and Eduardo was very helpful when it came time to check out. Both of them offered amazing customer service and I love shopping here!!
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July 2023 by Amelia Minto
Dope selection, dope staff and they were wonderful to my son!
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April 2023 by Seth Gadaire
Good outlet store with a pretty good selection. Not as big as other Van's outlets. They have all the new Van's that you are looking for. Their sale shoes are pretty limited, along with the selection of clothing. Prices of Van's have skyrocketed. Just FYI!!
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April 2023 by Alysia Bond
I was silently observing as my cousin shopped. No one offered her help until she sought it out. Multiple times. Quite a few products were sold out in her size.Might be good for someone with quite a bit of patience. Otherwise you can probably find better service online.
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March 2023 by Aniraa Turmunkh
trash store i bought wrong size next day i came from 20 miles away for change size, they said doesn’t have size i can’t believe
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October 2022 by Donster 50
Always have a great selection and some very nice sales at this location
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October 2022 by Greg Wackett
Can't go to PM without making a vans purchase.
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September 2022 by D G
I get lots of shoes here it's a very good place ! But if your looking for support for you shoes maybe try somewhere else. They are also great for skating there are some cool boards at the front
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September 2022 by MUHAMMAD IQBAL
Big sale on Vans buy one get on free.
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July 2022 by Damien Is Awesome
I get lots of shoes here it's a very good place ! But if your looking for support for you shoes maybe try somewhere else. They are also great for skating there are some cool boards at the front
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July 2022 by Vega Brian
Excellent brand with excellent customer service with lotsof good loafers no sale. Affordable prices. I will recommend this shop to anyone visiting potomac mills Mall in Woodbridge Virginia.
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June 2022 by Jessica Green
I love this store and can always find something. Then staff at my last visit went above and beyond to help me find what I was looking for. I will be going back.
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May 2022 by Cheese Curd
I get lots of shoes here it's a very good place ! But if your looking for support for you shoes maybe try somewhere else. They are also great for skating there are some cool boards at the front
