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August 2024 by Sarah Fuemmeler
Chelsea was amazing this morning! I walked into the store and the line was to the door. She handled everything professionally and expeditiously. I was at the front of the line in less than 2 minutes and she helped another customer while I was working on my lengthy shipment. Give her a raise!
Personally, I’ve never had a bad experience with this location and I will continue to come back.
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July 2024 by Mandeep Singh
I came there at 10:35am June 17 front desk guy was very rude making me purchase before he scan my barcode label
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June 2024 by Cris
Matt always gives excellent customer service. He is the reason I keep coming back to this location. Matt thank you for always being kind. It means everything.
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June 2024 by Harris Mir
Horrible customer service, every time I have been there they would be so picky about a small thing and not willing to help or at least direct you.
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April 2024 by Mario Rodriguez
Chelsea was so helpful and nice great customer service
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April 2024 by JI Beverley
I am redoing my review. I needed to overnight my son's inhaler because he traveled with his uncle and forgot it. I talked to Mark and he wasn't sure if he can ship it and I googled it and showed him, you can because you can't send "toxic inhalation" an inhaler is not toxic, it saves lives. And my son needs his inhaler to live if he gets an asthma attack. I called FedEx and they said they can overnight it and not sure why UPS couldn't because it is not dangerous, it's medicine. I even told him FedEx can do it. When I went to FedEx, they were so nice they put it in the bubble wrap envelope for me and off it went. Then I called Mark to tell him FedEx took it and he continued to lie and said the company said he couldn't. Which is a lie, because I looked it up and you can send it.
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February 2024 by Akash Tailor
I’m giving this store 5 stars because of Matt. Had an issue with one of my shipments and Matt went above and beyond to fix it. I can tell he genuinely cares. By far one the best experiences I’ve had with UPS.
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February 2024 by Cherie Halyard Mack
Ease in dropping off and shipping packages. Efficient customer service. Never a long line. Reliable tracking and delivery.
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January 2024 by A C
Great return experience
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January 2024 by k5vg
Friendly, efficient service from a knowledgeable counter employee.
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December 2023 by Darrell Stewart
Mark was the best
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December 2023 by JR King
The customer service at this store is horrible. I took a package here as a return. The item was in its original box which was in very good condition the lid did need to be taped down. I was told no that they could not use their tape I had to purchase a bag or buy a roll of tape. Where is the courtesy and customer service? don't worry about me using your service ever again. Very nasty rude red haired man in there. He needs a new career because customer service is not it
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October 2023 by Tim Brown
Pleasant, clean, professional and efficient. Very cool store.
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September 2023 by Fibhek Academy
One of the trusted companies for their services. ??
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September 2023 by mulugeta worku
Unethical employees and very poor customer service