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September 2024 by 8_El_Valiente
Rylee was so helpful. Please send my best to her supervisor for awesome customer service
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September 2024 by Stephanie H
Beyond irritated. I had a package delivered here simply because I randomly had an Amazon package stolen recently. 4 people in that store and nobody could find my “delivered package”. Nobody uttered an apology or any good customer service “empathy”. When I asked who “so n so” was:” the person who signed for the packaged @ she gave a bewildered shrug and said I just signed for the truck. And the guy was so busy explaining that was just for the truck. Well obviously but I was trying to see if said person was even a worker at that location. The same girl even further wasted my time writing out phone prompts( that didn’t even work) instead of just giving me the 1-800 number which by the way was closed! To add insult to injury Monday is a holiday! When I say I will never and I know no one cares these days, but. Will never step foot in this establishment again that won’t be soon enough!
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August 2024 by april schiebe
Great experience here! Dexter Wilson was so friendly and helpful, amazing manager! He had a calm and caring energy to him. He notarized some forms for me and was quick and efficient.
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August 2024 by Jeromie McKnight
$6.00 to print one shipping label that’s ridiculous
Big rip off. Pure scamming
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August 2024 by huma naz
Great service and very welcoming.
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August 2024 by Linda M
Good customer service and very helpful.
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August 2024 by Brock Peters
Do not go here customer service was bad and wanted to charge me 5 dollars just for a label for a box that I paid for already.
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August 2024 by Mudussar Nazir
Stellar customer service! I had many packages to return and Morsal, Tyrone did a great job!
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August 2024 by Madeline Larkin
Great customer service.
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August 2024 by Mya Hampton
The staff here is incredibly friendly and got my service done quickly! Would recommend to anyone in the area.
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August 2024 by B M
This particular UPS franchise has started to frustrate Amazon returns by requiring additional packaging even though the item was delivered in the original product box (called a “display” box by UPS employees), even if the original box had shipping labels tattooed all over it. This is apparently a new problem that has wasted a lot of time with very poor/inconsistent, if not arbitrary, answers from UPS staff and no resolution for future orders.
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August 2024 by AfroDeNinja
the staff are super helpful, guided me through sending what i needed to quick and efficiently
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August 2024 by Anna Hassan
Omar provided great service when I visited to do a return! The process was super fast and easy. Highly recommend this store/location.
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August 2024 by Yuri
Nargis was so kind and so helpful. She was able to help me with all my mailing needs. Thank you for having such an employee at your store.
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August 2024 by Hope Irwin
I went to get something notarized and it was very easy and quick. They had great customer service.
