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November 2023 by V H.
I booked my appointment online with Christina a week ahead. I get to the shop, sat and waited 10 mins before asking if someone was going to check me in. I gave the lady my name, she went and got her the lady. Only to find out it wasn't Christina and that she wasn't going to be in today. I was told "I don't know how you were able to book the appointment online". Which to me they KNEW she wasn't going to be there.That was it, no one even offered to do my hair or have me come back. Horrible customer service for my first time there!!!!!
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October 2023 by Allison H.
I have been to Yasni multiple times now and never had a huge issue. When I arrive on time I usually have to wait 20-30 minutes after my appointment time for my turn to begin but I'm very understanding and wait patiently. I went in today asking for 2 inches off and long layers. Was only a wash and cut so I left with wet hair and was not able to see how the hair cut actually looked (my hair is curly when wet). I came home to brush and dry my hair. I immediately noticed a huge difference in layers so I decided to straighten to see what was really going on. The left side of my hair has a huge gap! The right side looks really good and i am very disappointed with this hair cut. Sad to say I will be looking for a new salon to go to
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August 2023 by DeSheral R.
Simone was great. The downfall was she didn't let me know how much the hair dye was and I got a bald head which was $30 and I didn't know the dye was $76.00 until Kay the register and I am very upset because I never expected that and didn't have the opportunity to turn the service down. I would not only never pay for that expensive service but couldn't afford to spend that kind of money. Secondly I have no hair whatsoever and why would I be charged $76.00 for dye when it doesn't take that much on a bald head. I want my money back or I will have to sue and have you all pay my lawyer fees and all. Simone should have told me the dye was $76.00 when I asked if I could get a little black dye for my gray in my edges. Then I would have turned it down. Because I would never pay $106.00 for a bald head and dye. I'm an ex stylist and I feel like I've been robbed and it doesn't sit well with me. It was devastating to say the least. This has depressed me in a way you can't imagine. I want a refund. ThNks but no thanks. I will never come back and would recommend anyone to come there ever.
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July 2023 by Suzanne C.
Go see Neeru. She does a great job! My daughter and I are always satisfied with our haircuts.
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July 2023 by Beverly Moses
I miss this store!!!!
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July 2023 by Aaron D.
Rushed through my haircut both times. Not going back. Left the back way too long and argued when i told her instead of fixing it and my beard line was very crooked.
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June 2023 by Tomika A.
It all started with an appointment I made with Deanna more than a month ago, which she said she would take, despite that day being her day off. She said no problem, she would take me anyway. Fast forward to the month and she cancels on me through a colleague minutes before I was supposed to arrive at the shop. Super frustrating since I had other consecutive hair appointments lined up after hers to have other treatments done. The woman I speak to asked me if I wanted for someone else there to do my hair and I initially said no because Deanna came recommended as the top colorist there. Looking at my calendar and realizing I don't have a lot of time I call the salon back to try and schedule with the next best person. From there it became a teenage girl kind of sh*t show. I'm talking to Netta and without asking she puts me on hold while I can hear the conversation she's having in the background with a colleague. Suddenly the phone hangs up. I called back and talk to a woman with a heavy accent still trying to get an appointment, and she tells me Netta is not there when I ask for her, and then hangs up on me as well. Between the lying and the disrespect of being hung up on multiple times I obviously would not recommend this establishment. It's not run professionally. And it's too bad -- Deanna did a good job on my hair initially. I would have returned to her again and again.
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March 2023 by Lexy A.
I had a friend recommend Jackelin for hair cuts, and, sure her hair looks nice, but I was really interested to see what I would look like for $30, since my hair old salon charges me $210, but that includes color too. I've attached my photo so you can see what you can get for $30 in 2023.
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November 2022 by Sean L.
Yasni is awesome great personality does great haircuts. Always professional and very personable. I highly recommend her. Always smiling very refreshing
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May 2022 by Susan U.
Kim Smitit is your girl. Coming from a early 30 Latin woman. Defin was worth my money. Very impressed with her work. Didn't know what I wanted and hair before the color was light light. She recommended and suggested to not go so dark since summer is around the corner and because of my pale features in the winter lol I let her do her thing. And I am so impressed with my results. Defin shows that she can do hair and knows what she is talking about with going light to dark and all the damage I did to my hair got a "Trim" and when I say "trim" an actual trim.... She consulted with me on the "trim" I was looking for since I wanted to keep my length. Most hair Cuttery you get kind of worried of what the results will look like but this one time I go randomly no appointment I got a great one. Now that I know she works 9am-2pm defin come check her out more often. Don't let the looks fool you she brings personality and is very hip to what the younger generation is looking for. Very impressed. She suggested to not go so dark since it was summer and kept my tips light and save me some bucks since she didn't have to bleach the tips, just used toner after the one color to make it look more natural and blend in. And it worked and came out even better than I thought. My trim was a real trim and she don't get scissor happy as most stylists tent to.. defin worth going back and use her as my main stylist. Thank you so much Kim Smitit and yes there is two Kim's so make she you go to Kim Smitit. She's short Asia Background and great convo especially having to be there for hours. Loved her
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September 2021 by Ashley E.
Just moved around here a couple months ago and was due for a trim. I don't know any good hair places around here so I just chose one close by. I don't usually post reviews but I thought maybe this might help someone else. When I came in, my hair was at mid point of my shoulder blades. I needed a trim because of dying my hair at home and the ends were getting really dry and ugly. Any-who, I called, scheduled an appointment, and went in on the same day because they had an opening. They took my boyfriend as well because they weren't busy. I told the lady I needed a trim of about an inch and for layers so there's some style in my hair. The base minimum is shampoo/conditioner and cut. No blow dry (that's extra). She cuts me hair and I think all is good. I leave the salon with my hair soaking wet but happy I got it trimmed, right? Of course! I get home and dry my hair. And i was so sad.... My hair is now uneven.. the longest parts are fine, she trimmed that well. But the layering is TERRIBLE.. the left side of my face looks fine but the right side is short to my chin, and is that length until it reaches the back of my ear, THEN goes into a longer length... honestly if she did that on both sides, I might be happy because at least then it would be symmetrical.. I really had high hopes for this place but sadly I will not be returning. My hair is uneven and there's no way to fix it until it grows back... on the other hand, the other lady who did my boyfriends hair, also made his uneven on the top. His is less noticeable so it's not too big of a deal. I hope this helps someone out that might be interested in going here for the first time. I've attached a picture of my hair to better explain what I mean by "uneven" and the sudden drop into the longer hair. Maybe other people had better experiences, but this was mine.
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June 2021 by Bianca M.
I thought I got lucky because they were open on Sunday and by 9am ; so i booked my appointment and got there at 8:55 ; there was a line of people outside waiting to go in. Needless to say the "lead" manager didn't open shop until 9:20. Apparently this is a regular occurrence too. In addition, one customer was begging for free service and would pay them back tomorrow. They actually allowed it! And this customer already owed them $27 from doing this already. Register was broken when it was time to check out so I had to use Cash App and my stylist paid the business later in the day. point is, NEVER AGAIN.
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February 2021 by Cynthia S.
My daughter is a long time customers that is over charged for today cut and highlights $185.00 today and in October a different prices.didnot like when my daughter had to give another customer her chair and had to stand for her highlights to finish.they expect $10 or more in tips.
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February 2020 by Danielle M.
Neeru is the best! She can do it all cut, color, style. You name it she can do it. Thanks for getting Mia and I back to flipping our hair at people. Lol See you soon for color and highlights.
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February 2020 by Andrew D.
Wrong hours posted. Simple things to fix to not have angry customers. Store workers saw me waiting but kept door locked. Wasted drive cross town to here. :(. Correct the hours and I'll update rating.
