9AM - 5PM
14523 Telegraph Rd, Woodbridge“Overall good experiences at this truck rental location. Good customer service w/ great communication. Trucks are in good shape, and prices are often much cheaper than other truck rental services. This location has an overnight key drop off which is an often missing amenity to other rental agencies that is much appreciated. Recommend this site to others, and for management & team to continue what they're doing.”
“Aizja and David were great at helping me get started. Love the place, it's safe, clean and so well managed and the staff is always so helpful and friendly.”
“I’m an owner operator and I lease one of their parking spots for my truck and trailer. Mr. Lopez is a very good guy, Knowledgable and has an excellent facility for servicing. He is honest and will work with you to meet your needs.”
“Friendly, fast, easy pick up at this location.3rd time I have used this location. Picked up from here but dropped of in PA where I had a problem. Review for drop off in PA....Since it looks like my first review didn't post I am so upset I will write it again! This place was horrible. I rented a one way from VA to PA and the total was $171. I was charged for an additional day at 11am when I dropped keys off in box at 9:30am before they opened. I was also charged for dropping them in the box and not doing mobile check in. When we spoke to the manager there was "Nothing she could do". She told us to call Uhaul even though she was a rep of UHaul. So we were charged $300 total and they got a full tank of gas from us. They even rented the same truck out the same day we were charged the additional day. I am loyal to UHaul and always use them for every move or craigslist/ offerup purchase, but I will never use them again. Save your money... don't let them scam you...go to budget or penske instead. I was even told Home depot has truck rentals now. Go anywhere but here! Manager can't help you anyway...she will just tell you to call UHaul for the money she scammed you out of.”
“Ryder was great during my visit, they diagnose my trucks issues and fixed the problem ASAP. Ryder even dropped me off at the nearest hotel and even picked me. Great place to do bussiness.”
“I loved my experience with Janice and Marcos! Absolutely lovely couple; super helpful, resourceful, and kind. I rented the small 4x7 trailer to hitch to the back of my Subaru from VA to NY. I needed help grounding the wire in my wiring harness and they drilled it in for me. The chains on the Uhaul hookup wouldn’t quite fit the holes on my smaller hitch, and they replaced them easily and quickly. I was impressed with the customer service, and couldn’t have felt safer on my trip. Thank you so much!”
“Matt saved the day! When another Budget location didn't have the size truck we reserved and let us know one hour before a 9 am pick up, Matt was able to offer us the option we needed with an extremely fast turnaround. He was also extremely friendly and helpful! I would highly recommend this Budget location over others in NOVA. If for nothing else, Matt's great customer service and friendly attitude. It makes ALL the difference. The trucks will be the same from any location, they can't control that, but the attitude and service can be. Thank you, Matt!”
“This 5-star review is for Sherev and Cody. I was having a tough night/morning because my U-haul truck broke down which caused a major delay in my schedule. Long story short, I was then transferred to Sherev's store the next day to get a new U-haul truck. Sherev was really helpful, kind, and knowledgeable by helping me get a new truck and ensuring that the GM was involved. Cody was very helpful by ensuring my account was not double charged. Thank you Sherev and Cody! Unfortunately I cannot say the say for the (phone) customer service reps. They were nice but were not knowledgeable on how to handle the situation and kept giving me the run-around.”
“Pretty good experience. Just read and understand the signs/policy's before walking in or proceeding with the purchase.
Aside from that, good business”
“The entrance was not obvious but it does mention Budget trucks so that was helpful. Very nice gentleman spoke to us on phone and in office. Very simple private office setting but would use again.”
“Process is too lengthy and little bit unexpected, it's better to provide infos about how to drive the mini truck, it's not that hard but it takes time to figure out.”