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February 2024 by Shawna Hooke
Staff are very friendly and caring, patiently answered all of my questions about prices and options. Most importantly, they took great care of my crazy cat and made him feel comfortable.
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February 2024 by Keshaun Clark
Super friendly and courteous staff. The exam rooms are cozy with a small couch instead of a hard chair. Great experience with my puppy.
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February 2024 by Melanie Woodham
i’m so glad i stumbled upon this animal hospital!! theyre the kindest sweetest loving people and i could feel it as soon as i walked in. they’re incredibly considerate of me and my fur baby (she’s not dog friendly) and they were so accommodating. their care was superb which was the cherry on top. i’m very happy to bring my baby here. 2 happy girls. 10/10 ⭐️⭐️⭐️⭐️⭐️ WOULD RECOMMEND WHOLE HEARTEDLY.
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February 2024 by Deborah Mann
Chloe had a growth removed. She did and is doing well. We are 1 day from finishing all medication. Still waiting on biopsy results. Staff at Staples Mills were great.
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February 2024 by Google User
STAY AWAY STAY AWAY!After a terrible incident with my fur baby where I explicitly told them I preferred that all injections, procedures, etc to happen in the room, I asked the staff to place a note on my account so that nothing was performed out of my sight. The subsequent visits they still performed procedures in the backroom even after I confirmed that the note was still on their chart. My fur baby came back lifeless and defeated in a way I have NEVER seen her for the 10 years I’ve had her. I heard her give out the loudest howl that I have NEVER heard her make and the memory of it still HAUNTS me to this day. I can’t imagine how she remembers it and I KNOW she does bc I can no longer take her into my car without her having a full-on, paws-sweating panic attack bc she is in FEAR that I will bring her back her. These staff of incompetents need to be sued if they haven’t already and shut down!They lie about the necessary medications they try to give your fur baby. As another reviewer said, they try and pump as many medications as possible to try and as much $$$ out to you. ALWAYS ask what each medication is for and what it’s necessary for. You will save $100’s this way. Yes! It’s that many unnecessary charges they try and get you to pay for. When I asked if there were cheaper alternatives they will tell you no and then call you back an hour later to tell you they miraculous have one. If you MUST go there, get a script and buy your medications literally anywhere else instead of giving your hard earned money to this dishonest and deceiving place.Oh and finally! When they hear you having an accent, there is one nurse that will speak louder to you in a very condescending disrespectful tone. As if changing your volume and your tone makes their lacking communication better!These people need to be fired and should not handle ANY of your pets. Those that don’t treat animals with respect and compassion are the worst types of people. I hope karma gives them what they deserve.
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January 2024 by James Yoon
Took both of my dogs in and had a remarkable experience. Very impressive service and I appreciated their skills. My dogs are not easy (husky and pit/shep mix). The assistant and doctor were poised and patient and took great care of my dogs. The visit was a success and I would strongly recommend this Vet.
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October 2023 by Ariana Baca
Our experience at Staples Mill was wonderful. All staff members were so kind, friendly, caring and attentive. Having moved around a lot we have been to several vets and none of them have felt as great after a first visit as this one did. I am so happy to have a reliable vet that we like so close to our new home.
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October 2023 by Tessa Helble
I recently started coming to Staples Mills and feel like Dr. Shane and her staff always take the time to give me and my dog, Luke, the best experience. They are always willing to answer extra questions, and Luke walks away smiling and healthy.
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September 2023 by Andrea Birmingham
I love this place! I think I’ve seen each vet in the practice and they’re all very knowledgeable and attentive to my 3 pups. The front desk staff are wonderful as well! I always feel so welcomed. Kalyn and the other vet techs are accommodating and so helpful. I did give 4 stars instead of 5 because sometimes it’s hard to get an appointment as soon as I’d like. However, the fact that they have so many patients is a testament to how great they are!
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September 2023 by Preslie Rose
This office is by far the best. From the staff to the care, they are top notch! My dogs got kennel cough. Despite being booked, they made room and fit me in and took care of my fur babies.Side note, my dog has stranger danger outside in the real world but at this office, Mabel has always felt comfortable and at home. I am so thankful to have such a caring veterinary family❤️?
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September 2023 by Lisa Wright
5 stars for a reason. They are absolutely phenomenal. I have never been able to call and talk to my vet over the phone about issues my pet has and receive a treatment. They connect you with a tech who is knowledgeable, asks for pictures, and so caring. We are so lucky to have found StapleMills. Thank you for the love and care you give my baby.
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September 2023 by Frank Alexis Jr.
Staff is always a pleasure to work with. Vets share all kinds of important details like the pros and cons of anything related to your dog. Plus the atmosphere is always positive. It shows in how they treat not just my dog, but other dogs as well and in the highest regard. I love this hospital.
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August 2023 by Lisa M Bailey-Harper
I couldn't ask for a better place to take my pets. I have 2 dogs and I love the care and concern they show for my precious dogs. My son also takes his dog there so it's a family affair. Keep being great!
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August 2023 by Martesha Mills
The team of care experts that work here are so patient and so kind! Not just with my fur baby but also with my children! I brought my son along for the last vet visit and the tech was so engaging with my son - asking him questions, making him feel very important. It’s important for my children to understand what takes place during the vet visits and who is taking care of our pets. Thank you!Both visits have been top notch!
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August 2023 by Jess C
This is the best clinic ever. They are so accommodating of my fear aggressive dog who after a traumatizing visit at another clinic, would no longer let any veterinary staff touch him. Staples Mill is so willing to work with him and have been doing so with great success. He goes in tail wagging and I love that they never force or pressure him. We always leave happy.
