-
August 2023 by Ana Maria Espinoza
Don did an excellent job installing shutters in my bedroom. He was quick to come , measure and install them. I recommend his services.
-
July 2023 by Andy Simmonett
Don was very quick to come to measure after our initial query, and provided helpful guidance in choosing the right styles / colors for our house. As soon as the blinds were delivered, he set up a time the next day to come and install them and the results are exactly what our house needed.
-
July 2023 by Carey Kirk
Don has been my only supplier of shades for over 30 years. No one is more knowledgeable of the product he sell, the shades are always measured for correctly and fit correctly the first time. And his customer service is terrific, regardless of the scenario or difficulty at hand. You cannot go wrong with this company.
-
July 2023 by Team Parzych
It was great working with Don!
-
April 2023 by A. McCollum
Avoid at all costs. Don Glass took deposit from my mother and never contacted her again. 3 months later and I have asked him to refund my mother. I will give him the week to get the payment to her in the mail or I will take further action.
-
March 2023 by Carol Scott
When I was considering plantation shutters I wanted a company with a stellar reputation, had expert workmanship and a product that was American made. I was surprised that my quote from Shade & Shutter Sales was within a few dollars of other companies who were quoting vinyl! I confirmed a couple of times that I would indeed be buying wood shutters. They partner with a small company in VA so the product is indeed American made. My emails and phone calls were returned and all of my questions were answered. If you’re considering buying shades, blinds or shutters, this company should top your list. Excellent experience!
-
March 2022 by Rachel Hartman
No call no show 5 1/2 weeks after a deposit to place an order. Don Glass- please follow up ASAP! Thank you!
-
March 2021 by Joseph Berrios
Great work love the shutters. Just have to patient when ordering shutters. Takes a little longer then normal.
-
March 2021 by Lisa Adams
I have partnered with Don for 30 years. He is a miracle worker! He has installed many window treatments for me and they are always done perfectly. He is creative, professional and wonderful to work with. I recommend Shade and Shutter enthusiastically.
-
October 2020 by Karin W.
Committed customer support, even when the situation was challenging. Highly recommend.9
-
March 2020 by Anthony Greenberg
Quality product. Great service.
-
March 2020 by Paula Steele
Hunter Douglas plantation shutters were ordered in January. They were defective, stained from handling. Don ordered new shutters but did not order frames. Shutters came in March. Frames arrived in May. Install was poorly done/ mitre edges do not fit, light is coming in from all sides. Shutters do not line up with eachother top, bottom or in middle. Don has not responded to my many requests for customer rep information to deal with Hunter Douglas directly.Sadly, very unhappy with expensive, poor job
-
May 2019 by Paula S.
very dissatisfied with both the product (Hunter Douglas plantation shutters) and the service provided by Don. Shutters ordered in January, job finished in May - and still not right - poorly mounted, mitres do not fit, shutters do not line up, light bleeding in from all sides. Poor work, poor product, poor me. Paula in Fairfax
-
March 2018 by Laura Naramore
Took payment in full on promise to complete the total installation, citing missing parts from dealer that would come shortly. Never heard from him again. Failed to acknowledge or respond to my calls requesting missing parts. Would strongly advise against using this company. Have reported to dealer as well.
-
January 2014 by Sheryl S.
Excellent service, excellent quality, very competitive pricing and very pleasant to deal with. Don was able to get me custom shades that no one else (and I searched for over a year) could do. He provides service to the entire DC-VA-MD area. I plan to use Shade and Shutter Sales again, and highly recommend for any window treatments you might be considering. BTW, Shade and Shutter Sales is the successor to the excellent DC Shade Shop (run by Don's father) which is now closed.
