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December 2023 by PJ
GO ELSEWHERE!If you love professionalism and constant communication throughout the process, this isn’t the place for you. I’m not an angry or revengeful customer, I’m an extremely fair person because I know the value of good customer service. Unfortunately, my experience here is not the greatest. I used Ram’s through my insurance company. They completed my work as normal but with no communication of when my car would be ready and never mentioned when they would start. No phone calls of progress to me and I had to call daily for updates. Once the work was done, there were still flaws in the paint. I had to get the shop to complete more buffing. A couple of months later, I took my car to Honda for an alignment and they noticed there was damage that Rams never repaired. $5K for the repairs at Honda which Ram’s denies ever knowing about. I don’t understand why Rams wouldn’t want the work since the insurance company would pay for it. Nope! They said the damage was never there on their end. The damage was on the under carriage. This place needs an upgrade big time. They use this unknown mechanic next door that you’ll no nothing about and will park your car in an adjacent lot that looks abandoned.
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August 2023 by Maria Beckham
FABULOUS job on the cosmetic repair! Because they work with my insurance, I got to leave rental at Rams and drove home right at pick up.
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July 2023 by Tracy Lindsay
My insurance recommended Ram's for the repairs needed to my car after a deer t-boned my driver's side mirror breaking it off. My car is a 2019 so it was wired for blind side alert among other functions. I held my car for a week until they could get me on the schedule. They did the estimate and I dropped it off with the expectation that it would take approximately a week.Between wrong part and delays in part delivery, my car took 3 weeks to complete.I will allow that there is a part and labor shortage currently, so plan accordingly.Something I wasn't aware of with regards to repair shops; they don't order parts until your vehicle is on site. That was a frustrating draw back.A rating of a 4? is generous.Ordering from local dealers ( for my make of car) would have saved much time and frustration for me.My car looks great, the paint matches perfectly. Happy to have my car back.Service: Body & Trim
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May 2023 by Juan McPhail
I have used this body shop in the past and they have done good work in the past. However they have gone so far down that I can’t believe they are still in business. The counter men have no professional integrity. They double talk and are the poorest representatives of this biased. I would recommend that if you need body work that you look at another company.Service: Body & Trim
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April 2023 by Lorelei Kennedy
We have been a Rams family for decades! Always personable service and quality work! Thanks for taking care of us and our vehicles.
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February 2023 by Robert Booker
Nice people. Great service and prices. Beautiful job Auto good as new!!!
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February 2023 by Rose Velaz
This place is absolutely unprofessional. What a joke at best, I highly doubt they understand their line of work or how to complete an estimate or fix the vehicle you take in. If you love your vehicle like I do, stay away from this place. Unless you want your car to sit there forever to rust. With no time of completion.
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December 2022 by Pamela
This auto body shop is the best by far! There were a few weeks, due to the weather, that delayed the completion of my vehicle. When I got my car back, I was amazed and satisfied with their work. I’d definitely recommend their service and re-visit if need be.
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March 2022 by Pamela Wheat
This auto body shop is the best by far! There were a few weeks, due to the weather, that delayed the completion of my vehicle. When I got my car back, I was amazed and satisfied with their work. I’d definitely recommend their service and re-visit if need be.
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March 2022 by Krl Lrk
Ok, yes, you are coming to an auto body shop. But when you get there, it feels nearly derelict. There are screws, plastic pieces, and other debris all over the grounds. Even the driveway into the site is riddled with potholes and loose stone. Cars that need work sit all over the lot. There is no designated parking for incoming vehicles. Even once inside, that is an "interesting" experience. While niceties such as water and coffee are offered, the chair cushions are dingy and don't invite comfortable, sanitary sitting.Can they do the work? Notionally. Would I go here first or consider elsewhere? I say consider all options before making a decision. And should you choose you, go but then check the work closely and clean your car.
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December 2021 by Ali M.
My goto place. These guys have always done great work to my car. And it's my first place I always choose. Excellent customer service, friendly staff and the work they do is fantastic. Definitely recommend to all who needs body work done to their cars.
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September 2021 by Amber Lake
Shonda was absolutely rude to me and my husband. Had body work done 3 years ago on the rear bumper. Said bumper fell off due to broken clips. She said that the bumper had damage from a major accident (had a crack from when it fell off at 50 mph). They then told my husband to never contact them again. Will never use them again. We have been using them for years and this is what we get when we try and get them to fix the work they did.DO NOT USE THEM.
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February 2021 by Trey Williams
Damage on my vehicle was repaired very quick. Customer service was great
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January 2021 by Enitan Falana
Rude lady.Me: Good afternoon I need some help, a quote for painting passenger side doors Honda 2020.Me: was checking quotes & hoping you could save me some time.While I’m describing scratch respectfully.Her: try another shop, Click hung up
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January 2021 by Patricia Rojas
This company is great! Excellent service
