“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
“The whole team at the Lake Ridge location is fantastic. Top notch service and hospitality. Whoever says the opposite, they’re just having a bad day. A special shout out to Jayson for always going an extra mile with his service. This man deserves a promotion. Love this branch. 100% recommend it”
“Marlon Lopez says hello to everyone that comes in the branch and is always willing to help in anything really fast while other team members are busy assisting other customers, Exceptional customer service skills”
“The bank teller that helped me was Tracy. He was very polite and swift with my requests. I really appreciated his service. Sometimes the tellers aren’t the nicest but in this case he was great!”
“I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.”
“I wanna say thank you Ara who works there, that made my walk in an Excellent experience. She made me feel welcome and was extremely helpful with my service. THANK YOU”
“I have been dealing with this branch for both business and personal needs for over 25 years. During that time I have consistently received top flight service. In addition to the excellent service, you could not find a nicer group of people to work with.”
10AM - 4PM
1708 Old Bridge Rd, Woodbridge“Shamail Ahamadi has been helping me and explained to me so many things in the manner of professionalism. She is so patient and take her time to explain matters till i fully understand to do it by myself. I would like to thank BOA for having a professional customer service representative like shamail Ahamdi and the whole team at this branch to customers. Sahamal and the whole team deserves million thanks.”
Open 24 hours
16300 Navigation Dr, Woodbridge“It's seems unlikely that people would take the time to add a positive review for a bank. So I thought I'd share my very positive experience. This location is busy! The front door gets a lot of action. Yet seemingly there is always a space in their smaller parking lot. Service here is fast and the staff seems at least educated in their policies and procedures. It feels good to walk in and accomplish what is needed and get on with my day!”
“Excellent Customer Service! I have been a Wells Fargo Customer for over 30 years. I recently moved to Manassas and needed to find a local Wells Fargo branch where I could do my weekly banking and that could also provide financial planning. I decided to go to the closest branch to my house on Marblestone Dr. in Manassas. I was immediately greeted with a friendly smile by the Branch Manager (I think her name was Lilly) who then introduced me to Regina Bennett (Vice President, Senior Branch Premier Banker) to discuss my various banking needs. I feel like I hit the jackpot having the opportunity to work with Regina. She's the ultimate professional and her expertise and knowledge are paramount. I knew I was in good hands just a few minutes into our meeting! I also have to give a big shout out to the Service Manager, Mercy who is also so professional and friendly. My experience so far has been very positive at this branch.”
“The staff at Penfed precisely Woodbridge brunch, always demonstrate high level of professionalism, commitment and dedication in their work. They are very competent”
“I called to see if I could come in same-day to open a new account for my minor child. They did not have any appointments available, but were able to squeeze us in for mid-day with the manager. The process went smooth and the manager was super nice. The entire process took about an hour or less, and was overall very positive. And, my teen came away with a new account, as well as a lollipop, LOL.”
9AM - 5PM
2611 Prince William Pkwy, Woodbridge“Scott and Marcos went above and beyond for me! My son and I had to coordinate simultaneous appointments in two different states. Despite delays and technical difficulties, Scott persevered to resolve the issue and was so patient the whole time, despite staying almost an hour after closing. Marcos offered additional support and also gave extra of his time. Thank you!!”
“Steven the Retail Specialist Never hesitates to help any bank branch client that comes in he is always willing to help and has great and amazing customer service skills and as well everyone else that works in that same branch”
“Everyone is always friendly and helpful here. A special thanks to Sabah. She helped me with everything I needed and more . I left feeling more confident about my finances. Thank you !”
9AM - 5PM
12650 Apollo Dr, Woodbridge“PNC Lakeridge has been our family bank for over 10 years. After their consolidation, we now use the Woodbridge location and are very happy with their customer service. Mr. Fayaz has been caring for our family’s financial needs and are pleased with his care and attention. Thank you for your help! -Sheila Rahman & Family”
“Great experience working our small business banker Ms. Asifa Saeed. Ms. Saeed was patient, respectful, professional and very knowledgable on the process of setting up new business owners with business banking. We feel very lucky to have worked with her.”
“It's seems unlikely that people would take the time to add a positive review for a bank. So I thought I'd share my very positive experience. This location is busy! The front door gets a lot of action. Yet seemingly there is always a space in their smaller parking lot. Service here is fast and the staff seems at least educated in their policies and procedures. It feels good to walk in and accomplish what is needed and get on with my day!”
Open 24 hours
1708 Old Bridge Rd, Woodbridge“I have been with this bank before they even became Suntrust and even when Henry Funn left as the manager and Todd took over they still do the best to work with you whatever issue may have. Paula has been at the bank for many years and gives exceptional customer service as all the other tellers. Everyone is friendly and helpful. I recommended this branch to friends and family.”
“The process was really good for me. I opened my business account with ease online. I drove to the location and did my first deposit, was greeted immediately by a nice brown skin young lady. She was very professional, answered my questions and took me to the teller who then proceeded to help me. Overall experience was great, and seeing people who look like you ??✌?where you bank is also amazing .”
“Ashly is very nice and speaks clearly she speaks Spanish too and always is nice and professional it’s sad to see her leave but I amHappy she has found a better opportunity ??”
“Today was my first time going to Apple credit union to open an account and Allie Tobar made my experience great. She helped me open two accounts, was very nice and knowledgeable! Recommending Apple to my family/friend because of my pleasant experience with Allie.”
“Ashlei is, hands down, the best banker I've ever worked with. She is funny, friendly, knowledgeable, professional and accommodating.Truist is lucky to have her and I hope they're treating her well!”