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September 2023 by Jackie Z.
Prime Automotive took great care of my vehicle, answered all my questions and returned the vehicle promptly.
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August 2023 by John A
I have taken all my vehicles to Prime for over ten years. In and out on the same day at a reasonable price for quality brakes. Ask if you have any concerns and they will explain and work with you.Service: General repairs & maintenance
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August 2023 by Jhomara Estrada
Josh took my call and provided amazing customer service! Not only did he help me find a tire 3 other shops didn’t have but him and his team were simply great at providing fist class service!
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August 2023 by Jlmhess Mcgowan
I am very pleased as always. Very friendly, professional, and informative. They were very timely. They checked my vehicle front to back and aligned tires.Services: Air & cabin filter replacement
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July 2023 by Diana Langaigne
I was referred by a existing customer of Prime Automotive. I loved how they have treated me. Many times when auto mechanics see women they use the opportunity to rob us. Although Im married I normally take care of my automobile with guidance from my spouse. We are pleased with the level of service provided. Now my spouse will bring his vehicle. When you do business right you will always get referralsThanks Prime AutomotiveService: Tires
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July 2023 by oy
Over the years, we've been using this shop as our go-to b/c Mark and Josh are grounded folks who I have fun with, the service is professional & top notch, they stand behind their work, and its within walking distance to our home so I rarely need another car to drop off and pickup. They can only be appreciated if you've been bit by bad actors and "budget" repairs. Bill L., Woodbridge
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July 2023 by GERARD MACON
Great place to take your car. Very professional and took care of my Range Rover in one day. Great people and I highly recommend if your in the Woodbridge area. 10/10✅Service: Exhaust
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June 2023 by Daniel
The absolute best mechanic service I have ever used. Professional, courteous, most reasonably priced anywhere and the work exceeds expectations.. ALL THE TIME. I will not go to anyone else. Been a costumer for 4 years. My wife had been a customer for over 20+. Mark and his team are the best.Services: Transmission
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May 2023 by Victoria Messer
So this is the best experience we've ever had with an auto repair. We have a 2016 explorer in pristine condition that began blowing huge amounts of smoke, took it to another repair place that said we needed a new engine at a whopping $12000. We brought to Prime for a 2nd opinion and they saved us! No new engine needed just turbo replacements. The customer service and care here are the best we've ever experienced, dont hesistate to choose them for your car care.
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May 2023 by Jen Baillargeon
Prime is the best!! They diagnosed and fixed repairs that were done improperly by another garage. Then did added repairs on a second vehicle and came in under the quote I had gotten from another garage. I'm taking all my repairs to Prime from now on!Services: Air & cabin filter replacement
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March 2023 by Jessie Harris
Mike and his team did an excellent job with my Subaru STI. My clutch was going out and Mike was able to get me in quickly, update me on my vehicles status and offered the best pricing from two other competitors. If you need your vehicle fixed or for regular maintenance I fully recommend Mike and his team at Prime Automotive, you won’t be disappointed.JessieService: Transmission
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February 2023 by Marlene King
I am extremely grateful to Mark at Prime Automotive! He saved me from unnecessarily spending over 1 thousand dollars at the dealership. I contacted Mark to confirm what the dealership stated was required to resolve my check engine light. The dealership wanted to charge me to drain the gas from the tank and replace 5 gallons of gas (and charge me 1k). Mark asked what the diagnostic codes were; I provided them, and he was able to advise me what to do and predicted that this would resolve my issue. And just as Mark predicted, I declined for the dealership to do any work on my car, and did as Mark advised and MY CHECK ENGINE LIGHT TURNED OFF! I am so thankful to Mark for his honesty and expertise! I highly recommend Prime for any services needed for your cars!!!!!!Service: Auto engine diagnostic
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January 2023 by Brandon Lewis
Mark is honest and reliable. Good with communication too. Will continue to use his service.Services: Oil change
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January 2023 by Hereandnow L
I have been coming to Prime automotive for over 5 years. Mark is always honest with what needs to be done & doesn't try to Nickle and Dime you. Always great work?
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January 2023 by George Matsui
I have a 1998 Saturn which I love. But it had problems. Prime Automotive did a thorough analysis of the multiple problems, identifying serious issues with a poorly rebuilt and poorly installed replacement engine, which they were able to repair. I will be returning to Prime Automotive for all future maintenance on my Saturn.Service: General repairs
