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March 2024 by C.S. Happenny
Amazing customer service, Natalie and Arra (sorry of spelling is off) went above and beyond to make our bank experience easy and pleasant. We were passing thru and had a banking situation and they handled it swiftly and professionally.
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November 2023 by Lexi Raymond
Just went with my boyfriend to get his account set up for a debit card, Marina was such a great help!! She was very kind and nice and very informative! she helped us get in and out fast, if you ever need to go please schedule with her :)
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November 2023 by Jose Velasquez
This is a branch location to avoided. The so call help is terrible and unhelpful, they mislead my daughter in tk opening three abounds when she only needed and wanted a simply checking account And the so call banker convinced that she needed three accounts and than refused to help her to where I needed to come and helped her closed all three.
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May 2023 by Giao L
This location needs to retrain their employees. Isata and Rose, have an attitude problem.
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April 2023 by Taylor Gilkey
Marina is by far one of the best bankers I have had the pleasure of working with! She is so personable and knowledgeable!
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December 2022 by Luci Lazo
Walked in asked information on a personal loan. Latina lady started yelling about how busy they were but there was no one sitting with a banker? the concerning part is why was she yelling. I asked her a question.
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October 2022 by Tammy Loretta
We have an account there . They are very nice! And helpful!
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September 2022 by Kelly Schwarz
Worst branch I’ve ever been to. I’ve tried to close my account 3 times & they never finish the actual process of closing it, leaving me to have to come back in (now 3 separate times) and do the same process over again. SO happy I made the decision to move banks completely.
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August 2022 by Louiza Oufella
I tried for a week to enroll to the online banking but I couldn’t no one was able to help me , i spent hours on the phone with customer service and nothing then I decided to go to the a branch . My appointment was really smooth I had a great experience with Nathan , he took care of my issue in no time . Thank you !
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August 2022 by sam beyen
It's just not a good bank at all. Too many rules and regulations. Hard to get your own money out.
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April 2022 by Terrice Tanner
We went to the branch before closing. 5:57 we arrived and they locked the doors before we could get to the second set. The branch manager proceeded to tell us that their clock was at 6:01. We pulled out our phone and showed the time at 5:58pm. The manager proceeded to tell us that the tellers were ALREADY closed before 6:00 pm. I can understand trying to come into the business after closing but to close prior to normal business hours is not ok and being lied to. It was an emergency situation and to be turned away was unfair.
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March 2022 by Don't_worry “Disgrace” _about_it
You want peace of mind, seek another bank, they will literally try to steal from you by any LEGAL MEANS necessary, very frightening.I'm reconsidering closing the account
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January 2022 by RAFAEL Saltara (Saltanengo)
You want peace of mind, seek another bank, they will literally try to steal from you by any LEGAL MEANS necessary, very frightening.I'm reconsidering closing the account
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October 2021 by Maria Pujol
I’ve had this account since I was 15 I’m 24 now lady at the bank didn’t want to give me my withdrawal because my R in my name was a little more curved in my signature now then back then when I first opened my account even though I had picture ID that had the same signature on it! Also give it one of the branch employees recognized me so it’s not like they’ve never seen me before so stupid ready to close my account
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June 2021 by Mohammad Ali
Extremely unhelpful and incompetent staff and ATM's that don't work and steal your money. Staff will not help you with anything if your money is stolen at their bank. They also have and won't share any information for you to be properly assisted.