Oil Change in Woodbridge, VA

“I have taken all my vehicles to Prime for over ten years. In and out on the same day at a reasonable price for quality brakes. Ask if you have any concerns and they will explain and work with you.Service: General repairs & maintenance”

“Excellent work and service. I’m not from this area so finding a trustworthy shop has been a challenge. I definitely recommend Steve’s Auto. For example, I was having an issue with my car shifting gears and assumed the problem involved the transmission (No error codes or indicators). They told me “let’s start small and work our way up. I’ve seen MAV sensors cause this issue.” Sure enough that was it! I will bring all my vehicles here.”

“My family went to Caton's for the 15 years they lived in Woodbridge, and we were always happy with their work on a variety of cars. They communicate well and didn't talk down to me, a nervous college student. The ability to drop off cars after-hours made doing so incredibly simple because I could go with someone after work, instead of scrambling to rearrange our schedule. As a college student, I was driving 700 miles each way on breaks, and keeping my car running was important--knowing that we had trustworthy people reduced a lot of stress.Even after I graduated and stayed in my college city, when it was possible I used Caton's when I visited parents for the holidays--not because there are no good mechanics in my city of residence, but it was a relief to know that if I needed something routine or minor, that there was a place I could take my car to while visiting, instead of scrambling to get that done before leaving my city.My family recently moved away, and they're all sad about having to find a new mechanic. They've been able to rely on Caton's for nearly half my life, and highly recommend them as excellent people.(And Caton's: hey, if y'all ever decide to move to Nashville, you'll have some very excited people.)Services: Tires”

“I must say, with this being my first experience with this shop was a true eye opener, the tech discovered things on my vechile I probably would of never known, the tech also at the front desk explained to me step by step all details I needed in order to fix my vechile. The shuttle driver was pleasant and inviting, the site was clean and had a good atmosphere. I have some money to save it to get the work done but I'm confident they will complete the job to a degree that I will become a customer for life.”

“I went to JVA because of the excellent reviews I read. They replaced the engine in my wife’s jeep as promised, when promised keeping us in the loop when necessary. I intend to have all of my vehicles serviced by JVA. Xavier was always pleasant and most professional. I highly recommend JVA.”

“Great Family owned shop. Mike called and explained everything once they had done the diagnosis and they were able to fix my car the same day and for a fair price.”

“Great local business that always has time to get to your vehicle quickly. Super friendly and great prices! Seems like all of the big chains in Fredericksburg want you to leave your car for a week+ but we can always drop off the night before here and get it back the next day. Always super nice that we only live half a mile a way and I can walk to pick up my husband's car with my kids.Service: Wheel alignment”

“Always a great experience. Very thorough. They even showed me the areas of concern and were patient with all my questions.Services: General repairs & maintenance”

“These folks are fantastic, especially Preston. In less than 5 minutes after lining up Preston walked up and ask how he could help. He went through my options for the oil change, explaining the differences and costs. He also went over the additional services that were included, vacuuming, window cleaning, topping fluids, etc. You do have the option to wait in your car but their waiting room is pretty comfortable. As we walked through the bay area Preston pointed out the location of the restrooms and what the waiting room offered, e.g. TV, wi-fi, coffee, drinks, etc.The prices are comparable to other locations but the service here is outstanding! I also didn’t think there was pressure to receive additional or unnecessary services.”

“Excellent service, never disappoints. My family has lived in the area for many years and we’ve stuck with Featherstone Auto since they opened. A while back they helped with an inspection and after failing, they provided honest and helpful advice on how to fix it and avoid problems in the future. More recently, my car brakes began to grind (sing) which was the signal for new brake pads and rotors since I’d been avoiding that for a long while. Andres answered the phone each time I called to annoy him with questions and concerns. He promptly addressed any concerns over the phone and when I was there to drop off/ pick up my vehicle. He informed me that Jesse had worked on my car so it wouldn’t sing anymore. I appreciate their work in fixing my car quickly and addressing any concerns. The location is convenient, the waiting room area is clean and spacious, while always providing excellent service. Thanks again to everyone that works there.Services: Vehicle Inspection”

“I work in Fairfax and after making it back to Woodbridge and picking up my dry cleaning I noticed my back left tire was almost completely flat. I made my way over to Jiffy Lube#1070 of Occoquan around 5:30ish and was greeted by assistant manager Mr. Travis Watson. Between him and his employee Mr. Julio, I want say I was in and out of there in the span of a half an hour or less. My tire was patched refilled and I was safely off. I'm indebted to these men , especially because it was almost closing and I know they wanted to go home. I cannot extort the excellent customer service I received high enough, if you should find yourself in a similar situation this is where you go!”

“June of 2023 I took my jeep to Lake Ridge Auto to fix my ABS module. The day i checked my jeep into the shop I told the young lady the reason for my appointment.I got a call a few hours later informing me that i have to replace my cylinder intake camshaft, rockers and lifters, plus my oxygen sensors on top of removing and replacing my ABS module system. I asked how much will that cost me, when I heard the price I wanted to cry and sell my jeep. But I'm a jeeper and I couldn't get rid of my jeep.  I had recently moved Virginia a week before, and I had to get other work done on my jeep to past the  state and emission test. I had to pay over $3000 to get the work done.  I was told they had to order the parts, and my jeep would be in the shop for a few days. I was a bit disappointed busy it was my only means of getting around this new area. But I understood it's the only way because I needed it fixed.I got a phone call two day later telling me I can pick my jeep up.  I was very surprised but excited.  I asked if they got all the parts in and if everything was fixed. I was told yes. So I went ahead and paid for the job on my credit card, got my keys and jumped into my jeep and drove off a happy woman. When I got home I decided to take a look at the module, that's when i noticed that the shop damaged my hood lock and they didn't tell me about it.  I got very disappointed that something so simple they tried to hide from me hoping I wouldn't notice. I called them and they apologized and took care of it.  Few days later the engine light came on, I called the shop they told me to bring it in. When I got to the shop they wanted to charge me for another diagnostic test. I told them my jeep was just in their shop a few days ago. I told them spent all this money to fixed it and this shouldn't be happening right now.  In the end they didn't charged me for the test . After the test I was told the engine light wasn't on, I said it was when I brought it in.  Then i get to find out that all the parts i paid for on the previous visit they never got all the parts and only some of the parts was in my jeep. I told them I previously paid for all the parts and I'm not paying a single penny for anymore parts that wasn't in and they need to take care of it. I told them to have the manager give me a call. The manager called me later that day and explained to me what I paid for was on the receipt and on the receipt it showing some parts were missing(this is a digital live receipt that they can change anytime). I told him when I picked up my jeep I  asked them if they received all my parts and if everything was taken of and they told me yes. I also spoke to the mechanic who worked on my jeep and asked him how long do I have to fixed the other side, and he told me only when I start seeing the signs like i had previously. The manager apologized to me for the misunderstanding and came to an agreement with me. I would pay for the remaining parts he would waive the labor, which paying for the parts were cheaper the labor.You might be wondering why I give 4 stars after all this headache. I am a fair person and that's why I give 4 stars. They apologized for their miscommunication and figure it out with me(thanks to the manager).  I took a star away because of the dishonesty. But no matter where you go most mechanics are dishonest. Will I go back to this shop, yes I will.  And I will continue to write my reviews fairly.I would say beside the dishonesty they do get the job done fast, the waiting room is clean and they supply coffee for their customers. We as customers must now do our own research on pricing for car parts and know how long the job will take, asked ahead of time the labor cost. It's our job to pay attention to our final receipt and our vehicle for the next few days for any changes after getting our vehicles from the shop. Mechanic are always going to be dishonest, we can't control that. But finding a decent shop that gets the job done and can admit when they have made a mista”

“Just got the oil changed in both my wife’s and my truck; the service here is great! You can tell the garage is a crew. They are efficient, professional, friendly and you can feel the chemistry; they function as team. Great prices and quality work.”

“Got stuck in VA on a cross country trip and the guys here helped get me a new cat for my 97 Ram and get it welded in same day. Total life savers if I could leave more stars I could. Total class act from the team here everyone was so helpful and I truly appreciate their help.”

“I took my car in around ten days ago for a A/C recharge and also oil change and tire rotation.The experience was great for me. The job was done in a timely manner and it didn't feel rushed. In addition to the oil change, I also had my tires rotated and the air conditioner recharged.There are coupons available on their website, and they honored them for both the labor and for the oil change. The staff were courteous and professional.”

“Recommended my mom to go over to this place for tire service and a oil change and they did not disappoint. She said Michael was polite, knowledgeable and knew what she needed to get her Honda back on the road. She used to go to jiffy lube for service work but after a "situation" involving a new engine she needed a place that she can trust. Thank you guys for service”

“Had service done and I had doubt about the service that was done on my 2021 Explorer. Took my vehicle back the day after Labor Day and was reassured that the service was recorrected and it was because The service person who corrected my problem handled everything personally . I highly recommend this service writer for all my services at Koons of Woodbridge. His name is Andrew Hodges. He got my 5 stars because of his knowledge about what a vehicle needs to keep running in tip top conditions. He cares about customer service. Go ahead Crystal Koons, give this service writer(Andrew Hodges) a nice plaque as Service Writer of the month. Thank you,Bronco”